Donation form wont load after upgrading to 2.21.2

  • Resolved dadudster

    (@dadudster)


    2 years, 5 months ago

    As the title suggests, the donation form wont load after I upgraded to 2.21.2 (from 2.20.1). Prior to upgrading it was working fine (although there was a different issue with the confirmation page not showing up, but I digress). After upgrading, all I get is the spinning green circle when I try navigating to the donation form.

    Thanks in advance for the help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter dadudster

    (@dadudster)

    Note: I rolled back to 2.20.1 and it started loading again.

    Same for me the only difference is that I get the same page without content (only the admin bar) looped in an iframe, in an iframe e.t.c. , the website is hosted on WordPress.com no errors, nothing.

    I also rolled back to 2.20.1 on that version everything is working fine.

    • This reply was modified 2 years, 4 months ago by chielre. Reason: More info
    Plugin Support Rick Alday

    (@mrdaro)

    Hi folks,

    Is there anything recorded in your server error log at the time this happened?

    That would give us more context about what broke.

    Thanks!

    I can’t see any errors in WordPress. The only PHP warning in the logs I get is

    [10-Jul-2022 20:19:45 UTC] PHP Warning:  Undefined array key "visual_appearance" in /srv/htdocs/wp-content/plugins/give/src/Views/Form/Templates/Classic/Classic.php on line 203

    I still get the same problem in version 2.21.4 the donation form won’t load. The link is valid in the iframe that is generated by the shortcode but the contents of that link are an empty page with the admin bar e.t.c. but no donation form.

    Plugin Support Rick Alday

    (@mrdaro)

    @chielre do you have a link to your donation form we can look at?
    If you use the default permalink structure change it to “Day and name” or “Post name” and see if that makes a difference.

    Thanks!

    Hi Rick,

    Due to my vacation I wasn’t been able to answer.

    The fix with the permalink worked, thank you for your help!

    kr,
    Chiel

Viewing 6 replies - 1 through 6 (of 6 total)
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