• Resolved Vane

    (@vanetreg)


    Hello,

    after the recipe was working for months properly, since June 30th I got an issue with the plugin’s
    “Send data to Integromat webhook” action.
    Issue appeared before plugin v4.1.1.1 but remains existing with this version.

    Recipe trigger is when a Student completes any LD Course.

    After pressing “Check data format” button I got:

    {
        "course_id": "{{27633:COURSEDONE:LDCOURSE_ID}}",
        "course_title": "{{27633:COURSEDONE:LDCOURSE}}",
        "email": "{{user_email}}",
        "display_name": "{{user_displayname}}",
        "first_name": "{{user_firstname}}",
        "last_name": "{{user_lastname}}",
        "time": "{{current_time}}",
        "trigger": "Course completed"
    }

    so the issue is that dynamic data (of Course, Student and her Course completion time) is not passed, but string of eg. “{{user_firstname}}” is passed instead !

    I’ve set it up months ago according to this:
    https://automatorplugin.com/knowledge-base/working-with-integromat-actions/
    and hasn’t changed any of the recipe’s settings, since it was working properly…

    I tested it both with an “old” Integromat scenario and a “new” Make scenario, but the same issue exists.

    Thank you!

    • This topic was modified 2 years, 4 months ago by Vane.
    • This topic was modified 2 years, 4 months ago by Vane.
    • This topic was modified 2 years, 4 months ago by Vane.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @vanetreg , sorry to hear about the issue.

    We have tried reproducing it on our site, with the Integromat action, with those tokens, but for us things seem to be working as expected.

    Our team wondered if we could get more details, perhaps that you could send to [email protected] since they would include system info:
    – The System Report from under Automator > Tools in /wp-admin/
    – Screenshots of the recipe with all details expanded

    We wondered too if anything about the course might have changed that could affect its post ID. That would explain why tokens for things like first name still work while course ones are failing.

    Thanks

    Thread Starter Vane

    (@vanetreg)

    Thanks for the response!

    I’ve sent an email with staging site details…

    Pls. note what you write is incorrect:
    “That would explain why tokens for things like first name still work while course ones are failing”
    none of the (token) values in {{}} are correct,
    the only correct is:
    “trigger”: “Course completed”
    which is static string in Automator’s Recipe !

    Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @vanetreg , I know this has mostly been handled via the support ticket on our site now (and future updates can go there), so I’ll tentatively close the ticket here.

Viewing 3 replies - 1 through 3 (of 3 total)
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