Height in gallery not fixed

Hi @federaldesign

I tried to have a look at the page you shared with us but was unable to since the site is on Maintainance Mode: https://prnt.sc/33GIU2y6eUnY

We will need to have a look at the page and analyze and inspect the gallery and the page itself to be able to effectively assist you.

Kindly update us when the page can be viewed by us and we’ll quickly look into it. Thanks.

Kind regards,
Elvis.

Hi @elviiso,

It’s ok now, you can look at the page.

Regards

?

hI @federaldesign

Sorry for the delayed response.

I’m currently looking into this for you and will get back to you with a response very soon. Thanks in advance for your patience.

Kind regards,
Elvis.

Hi @federaldesign

I have carried out a speedy investigation into this for you. Using the console, I can see that you have set the “Thumbnail Size” option for both width and height to be limited to 500.

However, on inspecting the images, even though all of the images (that I’ve inspected) have a width of 500px, the ones that have a shorter dimension do so because their height is less than 500px. Kindly replace these images with those that have a height of at least 500px or more and this issue will be resolved.

Kindly try this and let us know how it goes.

Kind regards,
Elvis.

Hi ! Effectivelly, it’s ok now

Thank you !

Hi @federaldesign,

We’re glad to know that we were able to help you out with this. If you have any other questions, don’t hesitate to reach out to us. We’ll be happy to help.

Lastly, if you don’t mind and have a spare few seconds, could you please rate FooGallery on WordPress (https://www.ads-software.com/support/plugin/foogallery/reviews/#new-post), as that really helps our reputation within the WordPress plugin repository.

We’ll be really grateful to you for that. If you can’t of course that’s fine too! Thanks in advance either way.

Kind regards,
Elvis.