• Resolved TJ

    (@tysonjm)


    I’ve loved this plugin for such a long time. Unfortunately, after a recent theme change to Trellis (Mediavine), it no longer works consistently. What happens, is the icons change to little boxes, small dots or stacked up lines (Examples: https://snipboard.io/zXvMaY.jpg and https://snipboard.io/vRhOFV.jpg). And while you can hover over these boxes, they aren’t clickable and you cannot complete a rating submission. What’s interesting is, if I deactivate the Rate my Post plugin, clear the cache and reactivate, it works entirely as it should. But this only lasts half a day or so, then it goes back to the wrong icons and unclickable, until I repeat the process deactivate/reactivate process again. What might be going on here? It seems if this wasn’t compatible with the theme, it just wouldn’t work at all. I’m using all the same plugins I used before when it worked 100%, so it can’t be conflict there. Thanks for the help!

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  • Thread Starter TJ

    (@tysonjm)

    So it appears this plugin is NOT compatible with the Mediavine Trellis theme (sadly). The clue I’ve found is the plugin will work again temporarily after resetting Minified JS and purging all critical CSS for Trellis. There doesn’t seem to be individual settings for JS/CSS within Trellis. Any other way around this for a theme like this? Hoping so since Trellis is gaining in popularity.

    Plugin Support Blaz K.

    (@blazk)

    Hi,

    It’s a premium theme so I think it’s better you ask them about the compatibility.

    Blaz

Viewing 2 replies - 1 through 2 (of 2 total)
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