Cannot load product-category page –
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I cannot load some of the product-category pages. The page times out with a 503 Service Unavailable error, and causes spike memory and I/O, impacting all other pages on the site. Note: at times, some other product-category pages load ok, while others dont.
I have tried (in TroubleShooting mode):
– deactivate all plugins and switch to the Twenty Twenty theme.
– activated woocommerce (needed to replicate the issue). The issue could not be replicated.
– Switch back to the Customizr theme. Issue can be replicated. Only Woocommerce plugin is enabled at this point.Please advise what I can investigate and next steps?
The site is not live yet (not launched due to this issue).
The site is currently in Maintenance Mode. Please let me know what you need to investigate the issue.Systems Information:
# SITE_URL: https://www.zdotdesigns.com # HOME_URL: https://www.zdotdesigns.com # IS MULTISITE : No # ACTIVE THEME : Customizr 4.4.20 # WP VERSION : 6.0 # PERMALINK STRUCTURE : /%postname%/ # ACTIVE PLUGINS : WooCommerce: 6.6.1 PHP Version: 7.3.33 MySQL Version: 5.6.51-cll-lve Web Server Info: Apache WordPress Memory Limit: 256MB PHP Memory Limit: 256M PHP Upload Max Size: 64M PHP Post Max Size: 64M PHP Upload Max Filesize: 64M PHP Time Limit: 300 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes WP_DEBUG: Disabled Show On Front: page Page On Front: Home (#310) Page For Posts: (#0)
The page I need help with: [log in to see the link]
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