• Resolved bayarkhuu1

    (@bayarkhuu1)


    Hi, Dears.
    I’ve recently configured the Zoho Mail plugin on my 2 sites: https://monicabatsukh.com/, https://academy.monicabatsukh.com/. Successfully authorized. I’m a Administrator role in Zoho.
    But when I try to send a test mail, this error message appeared: “Mail Sending Failed” and an email is not being sent.

    I can’t find out the reason for this problem. Please help me.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Zoho Mail

    (@zmintegration)

    @bayarkhuu1,

    Greetings from Zoho Mail Team!

    Appreciated, if you could check whether any other plugins which are present in WordPress are overwriting the ‘wp_mail’ functionality by disabling them all and only using the Zoho Mail WordPress plugin.`

    If the issue persists, drop an email to support(AT)zohomail(DOT)com for further analysis & assistance.

    Regards,
    Gopinath.D

    Thread Starter bayarkhuu1

    (@bayarkhuu1)

    How can I check this? Any instructions, pls?

    Thread Starter bayarkhuu1

    (@bayarkhuu1)

    Zoho supports helped via remote session. The problem was solved. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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