Help – Order status auto forces to pending payment midway tracking

  • Resolved Abhinav

    (@soulfly1506)


    2 years, 4 months ago

    This worked nicely but recently its forcing the order status from Ready to Ship to pending payment. This is a huge problem as its shifting from a positive status to a negative status.

    Please help

    Thanks in Advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bitsstech

    (@bitsstech)

    Hi Abhinav,

    As per our telephonic conversion, the problem was happening because of the non-existing custom order status (in-transit) being pushed by shiprocket via rest api.

    Please note that this plugin does not change the order status apart from changing it to completed after shipment has been delivered (that too if its enabled in plugin settings).

    I believe you must be able to fix the issue by defining the custom order status using a plugin like “Custom Order Status in woocommerce”.

    Thank you for using the plugin.

    Regards,
    Amit

    Thread Starter Abhinav

    (@soulfly1506)

    Thanks…

Viewing 2 replies - 1 through 2 (of 2 total)
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