.mailpoet_hp_email_label{display:none popup error on faq page

  • Resolved michuhoi4

    (@michuhoi4)


    2 years, 7 months ago

    Hi there,

    I am having a weird, yet important problem with MailPoet plugin.
    I have been playing with it for a while and I realized that it somehow collides with every FAQ plugin I use.

    I have two forms configured in MailPoet. First one is a popup, second is a shortcode used explicitly on one page. If any of these two forms are active, an error occurs when I click a FAQ entry.

    By saying “error” I mean that a popup appears with roughly the width of my popup mailpoet form with a decent amount of mailpoet css code. Obviously it is not desired and makes the page unusuable.

    I will cite only a few first lines of that code. You may visit and see it yourself here: https://japawood.pl/faq/ (just click a first FAQ entry).

    .mailpoet_hp_email_label{display:none!important;}#mp_form_popup1 .mailpoet_form { } #mp_form_popup1 form { margin-bottom: 0; } #mp_form_popup1 p.mailpoet_form_paragraph.last { margin-bottom: 10px; } #mp_form_popup1 .mailpoet_column_with_background { padding: 10px; } #mp_form_popup1 .mailpoet_form_column:not(:first-child) {

    I believe it is a known error, as I could easily google many pages with that thing. I double checked the forum here using search button, but found no relevant posts.
    I have tested a second faq plugin, the same happens.

    Hope you can help me out guys.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @michuhoi4 ,

    Thank you for reaching out to us.

    I have gone through your website and I can see what you’re experiencing.

    Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

    We’ll be able to provide you with more information there.

    Cheers!

    Thread Starter michuhoi4

    (@michuhoi4)

    Hey there @geraltrivia ,

    I have contacted pre sales support as you suggested.
    I just wanted to point out the solution – so other people can benefit from browsing the forum.

    It seems to be connected to Quick and Easy FAQ plugin. I saw multiple pages with same behaviour and it was always connected to that plugin.
    Support suggested trying a different FAQ plugin and well, that works well.

    Thank you much.

    Till next time!

    • This reply was modified 2 years, 7 months ago by michuhoi4.
Viewing 2 replies - 1 through 2 (of 2 total)
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