Problem with slider on Desktop

  • Resolved bilskirnir

    (@bilskirnir)


    2 years, 7 months ago

    Hello,

    I use this plugin on 3 of my websites, it’s a great plugin however recently I have found a bug that I can reproduce on all my websites on the Desktop versions.

    If I open an image to fullscreen and scroll right to another image, when I then close fullscreen the thumbnail images become confused and when I click on a thumbnail it no longer works. I am also now unable to scroll left as it thinks the first image is selected when it isn’t.

    Please see the video below of the problem replicated on Desktop:
    https://streamable.com/oy06gq

    However if I replicate the issue on mobile, the issue does not exist and it works perfectly. Please see below:
    https://streamable.com/vpkzi4

    I hope you can help! Thank you in advance.

    Sample product I used for the videos:
    https://leggingsoutlet.com/product/womens-active-pink-leggings/

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Codeixer

    (@im_niloy)

    HI @bilskirnir ,
    For plugin support kindly fill up this form https://www.codeixer.com/contact-us/
    Unfortunately, I am unable to reproduce the problem on my local server.

    Plugin Author Codeixer

    (@im_niloy)

    Also, have you tried by disable the cache plugin or switching the default theme?
    it’s look like a conflict with other plugin or theme.
    – Thanks

    Thread Starter bilskirnir

    (@bilskirnir)

    I can replicate the problem on Chrome, Brave and Edge browsers however when I test it with Firefox and Safari the problem does not exist. So it seems to be an issue with Chromium based browsers only.

    I have tried disabling all plugins except for woocommerce and the product gallery slider, disabled the cache plugin and cloudflare and then switched to the wordpress standard theme however unfortunately the problem still exists.

    Ok I will message using the contact form on the website. Thank you

    Plugin Author Codeixer

    (@im_niloy)

    Hi @bilskirnir
    I test from Chromium-based browsers and also did not find the issue until now ??
    so if you set settings Slider Animation: slide this error appears, but if you set fade then the error is gone.
    Thanks for reporting about this, we are going to release a patch soon for it.

    Thread Starter bilskirnir

    (@bilskirnir)

    It works thank you so much! I changed to fade and the problem is fixed. Very much appreciated. Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)
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