The Plugin doesn’t work properly

Hello!

I understand how frustrating this can be. We will be glad to help.

We’d like to take a closer look at the issue, can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Then you can add it here in your response.

Thanks.

Hi Igor is there a way I can send this to you instead of posting this publicly?

Hello,

is there a way I can send this to you instead of posting this publicly?

You can use a service like https://pastebin.com/ and allow the file to be active for a timeframe let’s say 7 days, also you can redact any sensitive information from the system report, e.g. you can redact the website URL.

Let us know, we’ll be glad to help.

Ok I have it on pastebin now. How do I share this with you?

Hi!

Once you have uploaded the system status report on Pastebin, you will see a link e.g. https://pastebin.com/XxXX0XX1, you can provide us with that URL. Then we can check.

Thank you.

• This reply was modified 2 years, 7 months ago by Igor H.

Hi Igor,
Please let me know if this works for you
https://pastebin.com/fZQAws5S

Hi @meatface888!

Let’s continue in the forum as the review section is not used for providing plugin support (https://www.ads-software.com/support/guidelines/#the-bad-stuff).

Please open a new thread at https://www.ads-software.com/support/plugin/woocommerce-gateway-paypal-express-checkout/#new-topic-0 and share a link to this review so we can check what’s already been done ??

Cheers!

If I open a new thread I will need to provide my website. The pastebin file contains a lot of information I would rather not share publicly. Is there a way to share this information without exposing myself to hackers?

Hi @meatface888

To help you better, please create the thread for your case using the URL provided by Mirko, once you create a new thread, we’ll be happy to address your inquiries.

Thanks.