Categories not showing

  • Not sure if this is a browser issue or not. But when I click on the categories tab. Then select a subcategory such as ‘brands’..Nothing happens and I get an error on the page. This use to work today. Could someone tell me what has changed?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter kaotikri

    (@kaotikri)

    I still need help on this, so that I can change the thumbnails for the subcategories under brands.

    Thanks,
    Alex

    Have you tried:

    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems?

    – resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    – reviewing https://www.ads-software.com/support/topic/411649

    Thread Starter kaotikri

    (@kaotikri)

    I dont believe this problem has to do with my plugins, Because I did deactivate all my plugins and then reactivate them.
    Also I was able to get into the categories and change thumbnails on my laptop but not on my desktop. And then something happened and I cant get anything on my laptop now.

    Thread Starter kaotikri

    (@kaotikri)

    Anybody else have some help for this one?

    I have a same problem ?? I deleted some categories and suddenly some subcategories that are not children of deleted category disappeared on category page.

    Thread Starter kaotikri

    (@kaotikri)

    Well I found using Mozilla instead of Explorer resolved this issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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