Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    Would you be able to try disabling all other plugins except for Jetpack to see if the issue continues? If everything looks normal while doing so, then you can switch on each other plugin one by one until you see the problem happen again.

    If you still see the issue even with all other plugins disabled, could you also try switching out your theme for a more minimalistic one (such as Twenty Twenty Two) to make sure this isn’t some sort of theme conflict?

    Please let us know the results of the above troubleshooting and we can go from there. Thanks!

    Thread Starter walid91

    (@walid91)

    Hi,

    I did several tests as you mentioned, but without any change, I don’t understand.

    With a staging site, I deactivated all plugins except jetpack, but no change.
    I changed my theme too with no change.

    The weirdest thing about this is that I then created another staging site but this time without theme or plugin from my main site, but again no change, nothing shows up in the button settings.

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter walid91

    (@walid91)

    Hi,

    I contacted you through the link you provided.

    Thank you.

    Thread Starter walid91

    (@walid91)

    Hi,

    To my great surprise, the problem came from the Adblock Plus extension.

    By deactivating the extension everything is back to normal.

Viewing 5 replies - 1 through 5 (of 5 total)
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