Google Form Embed Error

  • Hi! I have been trying to embed a Google Form into a page on my website using custom HTML but it continues to only show as “Loading…” when I publish the page. I have been using the embed HTML that comes from the Google Form “send” tab. Also, my institution’s IT support has not been able to figure out the problem. The problem is under the website’s “Contact Us” page.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • there is security header DENY error. Please make sure you are using the correct embed html code provided.

    https://pasteboard.co/SAGnu0m52Lvi.png

    Thread Starter amyw963

    (@amyw963)

    Hello,

    Thank you for your help. I am using the only embed html code that is on google forms. Is there something else I should be looking for?

    When I paste the html, it embeds properly as a preview, but it does not stay that way when I preview the entire page or publish it.

    Your Google Form setting requires LOGIN before it will even DISPLAY the form on your website… meaning only your institution’s users who are logged in to their Google Workspace organization account can even see the form.

    This is the reason for the “security header DENY error” that Liew mentioned above, as Google’s login page cannot be embedded in an iframe on any random domain.

    Kindly get your institution’s IT support folks to change the form’s setting to allow DISPLAYING and FILLING the form outside the organization. Note that this might require making changes in the institution’s Google Workspace security policy, if not allowed at the organization level already.

    You may pass this official Google support documentation to IT support: https://support.google.com/docs/answer/160166?hl=en

    Good luck!

    UPDATE:

    If you need further proof of this, kindly open a new Guest, Private or Incognito browser window (where you’re not logged in to your institution’s Google Workspace account at all), and try the following two links:

    Direct link to your form (picked from your website): https://docs.google.com/forms/d/e/1FAIpQLScAu-RnBSXZ6FSWo4DXt509Ma8mJJYnjFp2CGGUKxExCs3cXw/viewform

    Direct link to a test form I just created: https://docs.google.com/forms/d/e/1FAIpQLSeWvTqvzYVLHyHRWB1XjMFgJFVhDgkO3GsAAqPJVcdUotnvpw/viewform

    As you can see, the first link (your form) takes you to a Google login page, asking for a login before the form can be displayed. This is why your form is not working on your website.

    • This reply was modified 2 years, 3 months ago by George Appiah.
    Thread Starter amyw963

    (@amyw963)

    Hi,

    Thank you so much for your response. Unfortunately I have embedded a form that is outside of my organization and my institution’s IT department has also tried. Also, the embed does work, but only briefly and not when the page is published. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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