Lifter LMS sales & Transaction showing wrong amount

  • Resolved tarunsakthivel101

    (@tarunsakthivel101)


    2 years, 3 months ago

    Lifter lms is showing the wrong sales amount for each sale. I am using the Indian rupee as my currency. I have two courses one 3599 Indian rupee and the other is 5999 indian rupeee, but it is being recorded as 3 rupee and 5 rupee respectively and even the receipt that is being sent to the user has the same amount.The net sales is showing based of this not the actual value. Every where else the payment is amount is correct

    so please help!

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    Please go to LifterLMS > Settings > Checkout > Currency Options and check what you have set in the thousands separator.

    In the European region, people use commas to separate decimal amounts, but in the Asian region, people use commas to separate thousands. So, this might be the case.

    Please let us know the plugins and payment gateways you use if this is not the case.

    Hi there,

    As this issue has already been addressed in the ticket you opened in our website’s system, we are closing the thread here.

    All the best,

Viewing 2 replies - 1 through 2 (of 2 total)
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