Menu does not close on Mobile

  • Resolved webtrics

    (@webtrics)


    2 years, 3 months ago

    I have the problem that the menu does not close completely on some smartphones and thus massively affects the usability of the page. Is there a solution for this?

    Here you can find a screenshot of the issue: Menue – Issue

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @webtrics ,
    Thanks for reaching out to us.

    I have checked your site and found that the issues are only happening on the Product pages. This type of issue most often happens due to applying width for the Nav Menu. However, there is a workaround for this issue. Please copy the CSS code from below and paste it to Appearance > Customize > Additional CSS section.

    @media (max-width: 1024px){
.elementskit-menu-overlay, .elementskit-navbar-nav-default {
left: -100% !important;
}
.elementskit-menu-offcanvas-elements.active {
left: 0 !important;
}
}

    Hopefully, the issue will be solved after including the CSS code. Let me know if you need any further assistance. I will be happy to assist you.

    Best Regards,
    Prosenjit

    Hello @webtrics ,
    I hope you are doing fine.

    We haven’t received any update/response from you in a while and assuming that the issue is solved now. For that reason, I am marking this ticket as resolved. If you need further assistance in this matter or have any other queries or clarifications, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Prosenjit

Viewing 2 replies - 1 through 2 (of 2 total)
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