• Resolved Emil K

    (@ghostspirit)


    Hi there,

    I’ve been having a mysterious issue for months on a dance-class site where occasionally the short description would disappear, seemingly randomly — and FINALLY worked out what caused it today. It’s caused by the “Woo” app.

    Use case:
    I’m using this snippet to show woocommerce product attributes through a shortcode: https://pastebin.com/rPKQx1uR

    My short description looks like this:

    [icon name="shoe-prints" prefix="fas"] [display_attribute attribute="recommended-age"]
    [icon name="calendar-day" prefix="fas"] [display_attribute attribute="day"], [display_attribute attribute="time-of-day"]
    [icon name="star" prefix="fas"] [display_attribute attribute="level"]
    [icon name="user" prefix="fas"] [display_attribute attribute="instructor"]
    [icon name="door-open" prefix="fas"] [display_attribute attribute="room"]
    [icon name="money" prefix="fa"] Price: $500 for full season
    

    It looks like this when working as expected: https://imgur.com/1rsTruj
    It looks like this when the bug occurs: https://imgur.com/t1n0ZAS

    Steps to reproduce:
    Step 1: Create product using shortcodes like above in the short description
    Step 2: Save product
    Step 3: Open “Woo” iPhone App and change anything – e.g. stock and press ‘save’
    Step 4: (Bug) The short description has now been reduced to what you see in attached screenshot

    Is there anything in the snippet I’m using that is causing errors in the Woo app leading to text being thrown away?

    Site health info here: https://pastebin.com/dHM7hzxF

    • This topic was modified 2 years, 3 months ago by Emil K.
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