• Resolved zepolo

    (@zepolo)


    T4B works well on pc but does not display on smartphones.

    The plugin displays the location but the text does not display in the area (only for smartphones).

    Do you have an idea to help us find the solution ?

    Thank you for your answers

    • This topic was modified 2 years, 3 months ago by zepolo.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter zepolo

    (@zepolo)

    In fact, the code seems incompatible with pinned or “sticky” functions. We apparently do not use this mode to improve the visibility of the news ticker (stick at the top of a website).

    On the other hand, the scrolling information takes a long time to load. The display of news ticker messages is deferred, it is not immediate.

    I really like this plugin but that’s a shame

    • This reply was modified 2 years, 3 months ago by zepolo.
    Plugin Author Realwebcare

    (@realwebcare)

    Hi,

    Thanks for informing this. We will release a new version with the solution very soon In-Sha-Allah.

    Thanks
    Iftekhar

    Thread Starter zepolo

    (@zepolo)

    Hi,

    And for speed (loading time on smartphones), do you think that pro version is better or same (minification) ?

    Plugin Author Realwebcare

    (@realwebcare)

    I will check the loading time on smartphone and if necessary will try to make it better. Here is the demo link of the pro version. You can check the result there.

    Plugin Author Realwebcare

    (@realwebcare)

    Please update the plugin and check again. For smartphone issue, please provide us the page link where the ticker is showing. Maybe it’s a CSS issue causing by your theme or some other plugins.

    Thread Starter zepolo

    (@zepolo)

    I can send you a screenshot and a link (4 websites). Do you have an e-mail address?

    Plugin Author Realwebcare

    (@realwebcare)

    You can send at realwebcare at the rate gmail dot com.

    Thread Starter zepolo

    (@zepolo)

    Done

Viewing 8 replies - 1 through 8 (of 8 total)
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