New Version 4.9.24 Causes Conflict With Elementor’s “Update” Button

  • Resolved elyalorde

    (@elyalorde)


    2 years, 3 months ago

    Hi,

    I have been unable to Update the page after editing it because the Update button does not work. I notice that the Update button will stop working only when I use “Paste Style” option when editing the site. If I edit the site manually one by one without using the “Paste Style” option to speed up the process, the Update button would still work.

    At first, I thought that Elementor is the issue. However, after trying to switch theme and turn off all plugins to debug, I found out when I deactivated Premium Addons for Elementor, the issue disappeared. This issue only happens when the Premium Addons for Elementor plugin is active.

    Please kindly check the video below for the issue:
    https://drive.google.com/file/d/1k6a1JLiDiOM6mX-k3eUIWGlEK6r0ZALv/view?usp=sharing

    I love your plugin and I would like to continue with it, but this current version causes issue with Elementor.

    It would be great if you could look into this matter and fix it or show me how to fix it.

    Thank you so much!
    Elya

Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter elyalorde

    (@elyalorde)

    Also, I have tried to roll back to older versions of Premium Addons for Elementor; however, it does not resolve the issue. I guess the new version Elementor no longer work well with your plugin..

    Hi @elyalorde,

    Thanks for contacting Leap13 support!

    We’ve already released an update since v4.9.24 to fix this issue, so could you please try to update your plugin to the latest version and try again?

    Regards

    Thread Starter elyalorde

    (@elyalorde)

    Hi there,

    Thank you for your reply!

    I think you misunderstood me. Initially, I updated my plugin to v4.9.24, which is your lastest version. However, it caused this issue. Then, I tried to roll it back to older versions to see if it helped but it did not make any different.

    As a result, I have changed it back to the current version, which is v4.9.24, and wait for you to fix it.

    This issue still persists in the v4.9.24. It would be great if you could look into it again and help us fix this.

    Thank you so much for your help!
    Elya

    Plugin Author Leap13

    (@leap13)

    Hi Elya,

    Hope you’re doing well today!

    Our devs team was able to reproduce the issues in the screen recording you attached above and we have just released a new version (4.9.25) that contains a fix for this issue. So, could you please update your version and let us know?

    Regards

    Thread Starter elyalorde

    (@elyalorde)

    Hi there,

    I hope you have a great day as well!

    Thank you so much for getting back to me quickly with the solution! After updating to version 4.9.25, the issue has been resolved. I’m so glad and really appreciate the wonderful help from your team!

    Thank you all so much for fixing this so quickly!! You all are amazing!

    Best wishes,
    Elya

    Hi @elyalorde,

    Great, I’m so glad that everything is working just fine with you now.

    If you have any farther questions, please don’t hesitate to feed me back anytime
    It would be great if you could please do us a BIG favor by rating Premium Addons for Elementor on our WordPress page.

    Regards

    Plugin Author Leap13

    (@leap13)

    Hi @elyalorde

    Great, I’m so glad that everything is working just fine with you now.

    If you have any farther questions, please don’t hesitate to feed me back anytime
    It would be great if you could please do us a BIG favor by rating Premium Addons for Elementor on our WordPress page.

    Regards

    Thread Starter elyalorde

    (@elyalorde)

    Hi there,

    Sure, no problem! I have just left a good review for your plugin.

    Thank you and your team again for the wonderful support! I appreciate your work and wish you all a great week. ??

    Best Regards,
    Elya

    Plugin Author Leap13

    (@leap13)

    You’re most welcome Elya ??

    Have a great day!

    Thread Starter elyalorde

    (@elyalorde)

    Hi there,

    I hope you are doing well!

    I just want to let you know that after I updated to your newest version 4.9.29, the same issue with the Update button happens again when I use “Paste style” option in editing.

    Would you mind help me check and resolve this issue again?

    Thank you so much!
    Elya

    Hi @elyalorde,

    Hope you’re having a great day ??

    May I ask which Elementor version installed on your website?

    Regards

    Thread Starter elyalorde

    (@elyalorde)

    Hi there,

    Thank you for getting back to me! Hope you are doing great!

    My Elementor version is the lastest version, which is 3.7.2.

    Hopefully you can check. Thank you!!
    Elya

    Plugin Author Leap13

    (@leap13)

    Hi Elya,

    We have just released a new version (4.9.30) Please update your version and let me know.

    Regards

    Thread Starter elyalorde

    (@elyalorde)

    Hi there,

    Thank you for getting back to me and I hope you are doing well!

    I have tried your new version and the issue has been resolved.

    Thank you so much for your help! I really appreciate it. ??

    Best wishes to you and your team,
    Elya

Viewing 14 replies - 1 through 14 (of 14 total)
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