• Resolved stephenbolu

    (@stephenbolu)


    I am using your plgin with elementor very well but suddenly it stop working with elementor if I want to use elementor and your plgin together because what I need is in your template the tab when I open elementor it the menu part will be loading for over an hour if I deactivate your plgin that is when it will be working the elementor will be working fine If I deactivate your plgin I connect elementor about this issues but there said “Hi, since the issue is caused when the plugin is activated and as we have no control over coding for third-party plugins, I highly recommend that you report this issue to the support team for this plugin so they may further troubleshoot and provide a solution.

    If they need any technical details regarding Elementor, they are free to open an issue on our Github page where our developers will be happy to collaborate directly with them.”

    That what there send to me so please fix and get back to me ASAP ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amit Paul

    (@paulamit)

    Hi @stephenbolu,

    Greetings. Hope you’re doing good.

    Really sorry for the inconvenience. Well, the ‘Elementor getting Stuck’ error is normally caused due to a website having low memory. You can check your memory limit by navigating to wp-admin -> Elementor -> System Info. Check out this screenshot: https://d.pr/i/MHHWa8

    You can install the following plugin on your website to take care of this: https://d.pr/f/D3Dik2

    If that doesn’t work, make sure to increase the memory limit. To increase the memory limit you will have to modify the wp-config.php file of yours. Just above this line ” /* That’s all, stop editing! Happy blogging. */” add this following line of code:

    define('WP_MEMORY_LIMIT', '512M');

    You would find the wp-config.php file under your WordPress directory.

    You can also read this blog to modify the wp-config.php file: https://wpdeveloper.com/troubleshoot-preview-loading-error-elementor/

    If that doesn’t work, please deactivate the Essential Addons elements you are not using especially the Dynamic Elements.

    Let me know how it goes. Thank you!

    Thread Starter stephenbolu

    (@stephenbolu)

    Thanks it work. God bless you it even work with all the Plugin the id not working with elementor the memory is 100% full when I try it it is now 28% used 82% free

    Thanks very much

    Plugin Support Amit Paul

    (@paulamit)

    Hi @stephenbolu,

    I am glad I was able to help, please feel free to contact our support anytime you need help, we are always here to help.

    If you don’t mind me asking, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better.

    Thank you in advance! ??

    Link to review – https://wpdeveloper.com/review-essential-addons-elementor

Viewing 3 replies - 1 through 3 (of 3 total)
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