Missing alg_ean on last 10% of product

  • Resolved silvo37

    (@silvo37)


    2 years, 6 months ago

    Hello,

    I generated custom product feed but we notices an issue with EAN field generated by plugin EAN for WooCommerce named “alg_ean”.
    I added this field to feed but for some reason in the last approx. 10% of products is this field empty. Displayed as “<EAN/>”
    I checked products and EAN is generated on each of them.
    I thought It can be an issue of plugin “EAN for WooCommerce” so I generated different feed with different feed plugin and there is no issue at all – each product contains EAN.

    I already tried to disable and enable plugin. I also tried to generate another feed using your plugin, but same problem occures.

    Could you pls help?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    Can you please send me your feed link and screenshots of your feed attributes, feed filter, and the feed settings section here?

    Also, can you please give me screenshots of some of the products (product backend) where you’ve inserted the EAN values but they are not appearing in the feed? For example, the following products are missing EAN values: 26049, 26050 26051, 26054 – so I need product backend screenshots of these products (where you’ve inserted the EAN value).

    You can send the information here.

    Let me know.

    Thank you.

    Hi,

    I’m following up to see if your issue is resolved.

    If not, then can you please send us the inquired info?

    Let me know.

    Thank you.

    Thread Starter silvo37

    (@silvo37)

    Hello, I already sent you an email on 19. august: “Missing alg_ean on last 10% of product”

    Thanks.

    Hi,

    I’m marking this thread as resolved now as we are providing you support through our official support channel and provided you the solution already.

    You are always welcome to create a new thread if you face any issues with our plugin.

    Thank you.

    Thread Starter silvo37

    (@silvo37)

    Hello Rafi,

    Thank you very much for your help.
    I just mention that problem was that EAN for Woocoommerce plugin for some reason generated EANs for some variations only as a placeholders. Regenerate of EANs helped me solve the issue.

    Thank you again Rafi!

    Hi,

    It’s good to hear that your issue is resolved.

    You are always welcome to create a new thread if you face any issues with our plugin.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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