Expiry date not shown correctly

  • Resolved Darkooo

    (@darkooo)


    2 years, 3 months ago

    Hi, thanks for plugin, it’s works perfect. Want to ask, I have multisite, where in one website is woocomerce and using your coupons. Everything is fine, except when a client gets an email with coupon code, in email is writing today expiry date. Order date: 2022-08-22. Expiry date: 2022-08-22. Tried to change option in product, where you can change expiry date, no reaction. I would like to have default 365 days expiry, and it must show Expiry date: 2023-08-22. How I can fix it?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support tomasz_bednarek

    (@tomasz_bednarek)

    Hi @darkooo

    thank you for your message and feedback ??

    Do you have the latest version of the plugin (1.5.7)?

    If you use a caching plugin, try to resave the product settings for the PDF coupon after deleting the cache. Then, try to buy a new product – a gift card.

    My colleague has just tested the latest version of the plugin and with 365 days, the expiry date is correct.

    Let me know if the caching/ version steps were helpful.

    Best,

    Thread Starter Darkooo

    (@darkooo)

    Version is 1.5.7. I tried to purge all cache, save settings again and it didn’t work :/

    Plugin Support tomasz_bednarek

    (@tomasz_bednarek)

    Hi @darkooo

    thank you for your reply.

    Please send the screenshots of the PDF coupon template and from the Product Data section with PDF Coupon tab visible settings. Also, send the list of your plugins (or the system status).

    I will be able to check/ replicate the issue with your PDF coupons settings in my environent.

    Best,

    Thread Starter Darkooo

    (@darkooo)

    How I can add them? Google drive?

    Plugin Support tomasz_bednarek

    (@tomasz_bednarek)

    You can use for example https://prnt.sc/ or GD, as you wish

    Thread Starter Darkooo

    (@darkooo)

    oh, nevermind then, can use solved, I offered to write expiry after this date and solved it temporary ?? so many plugins, and I think it would be a headache for you.

    Plugin Support tomasz_bednarek

    (@tomasz_bednarek)

    Thanks @darkooo

    I am glad you found the way ??

    Please let me know if you have more questions about the expiry date (by reopening the thread or start a new one).

    Best,

Viewing 7 replies - 1 through 7 (of 7 total)
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