Not sending notification email, only confirmation

  • Resolved fra5290

    (@fra5290)


    2 years, 6 months ago

    I’m using Ninja For plugin togheter with Geodirctory plugin.
    On the listing pages there is a contact form that is not working.
    It send only che confirmation email to sender but it not sending the notication email to the recipient (even if I use a fixed email and not a dynamic field).
    Anyone could help me?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    You can use a plugin such as WP Mail Logging (https://www.ads-software.com/plugins/wp-mail-logging) to see what data is being sent out through wp_mail

    Ninja Forms passes the data onto your local WordPress -> PHP installation, via wp_mail() function. Your server then looks at the settings it has for email and sends out the email. This step is usually managed by your Host or a SMTP plugin.

    If the email shows up in the WP Mail Logging plugin’s log then Ninja Forms has successfully handed off the email to the wp_mail function and has no more control over its deliverability.

    Please check out our troubleshooting documentation here: https://ninjaforms.com/docs/troubleshooting-email-problems

Viewing 1 replies (of 1 total)
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