Pdf text Squished

  • Resolved lorrainevirtual

    (@lorrainevirtual)


    2 years, 6 months ago

    As you can see form the link above, our PDF invoices are showing with the text all squished – just wondering why that is happening/how to fix it.

    We have used this plugin on several client sites in the past and have had no issues.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @lorrainevirtual,

    We can’t see the invoice you have linked, because that is a secure link with a temporary key (nonce) created for the current user.

    However, I think that your case is related with the plugin’s fonts deletion. This is often caused by a site migration, or a cleaning routine that remove folders from the uploads directory, etc.

    Try to fix this by going to?WooCommerce > PDF Invoices > Status tab, and click on the Reinstall fonts?button. Then, try to open an invoice and check if it looks good.

    Thread Starter lorrainevirtual

    (@lorrainevirtual)

    That has fixed it! Thank you for your prompt reply.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @lorrainevirtual,

    Great: I’m glad to hear that it’s fixed now!

    If you don’t mind and have the time, do you think you could leave us a review?

    Thanks in advance and all the best with your store!

Viewing 3 replies - 1 through 3 (of 3 total)
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