onbackorder // instock problem

  • Resolved dieberater

    (@dieberater)


    2 years, 6 months ago

    Hello,

    we use your plugin in a store to create a stock connection between 2 products 1:1.

    Short explanation: There is a product catalog for products with customization and long delivery time. Every product there has activated stock management, stock = 0 and allowed backorder. Some modifications have been made to the text and delivery times.

    Now sometimes there are items in the store that are in stock with shorter delivery time. Special products that are very similar to the products of custom manufacturing. Our Customer wants them to be separate product. The goal now is to connect these stock items with the items from the product catalog. This is what we do with your plugin. So far so good.

    Unfortunately, however, your plugin rubbed us after installation for each product the stock_status & the delivery_time.
    The products in the catalog should be “onbackorder”, but when your plugin is installed, they are directly “instock”.
    This means we no longer have the option to display a different delivery time if the products are on backorder.

    Can this be fixed please? Access and website are welcome to submit privately.

Viewing 1 replies (of 1 total)
  • Plugin Author KevinMcCall

    (@kevinmccall)

    If I understand correctly, you would like to use stock dependencies for a product but also show when the quantity for that is 0 so that it can be backordered, is that correct?

    When you add a stock dependency to a product, the plugin ignores the quantity for that product because it uses the available inventory of the dependencies.

    It sounds to me like the plugin is possibly not a good fit for what you are trying to accomplish.

Viewing 1 replies (of 1 total)
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