Having problems with adding product category on product page

  • Resolved hamadata

    (@hamadata)


    2 years, 6 months ago

    Hi,

    I installed woo commerce and using Elementor, but for some reason I cannot seem to be able to product category menu in the product page, I tried in widgets to no avail. I reinstalled all pages for Woo Commerce, and nothing happened. Not sure what else to do. Any help is greatly appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @hamadata!

    Thank you for reaching out.

    Could you please elaborate more on what you are trying to achieve? What seems to be the issue? Are you trying to have a product category filter on the product page?

    The more information we have, the better assistance we can provide.

    If you find it pertinent, you could share screenshots for context using the snipboard.io tool to share it.

    We will be awaiting your response.

    Thanks!

    Thread Starter hamadata

    (@hamadata)

    Hi Juan,

    Yes I am trying to add product category menu and not filter on the product page.

    https://ibb.co/gZTBT4X categories present in the shop page

    https://ibb.co/M61HyCc categories not present in the product page

    • This reply was modified 2 years, 6 months ago by hamadata.

    Hi @hamadata

    If I am understanding correctly, do you want to show categories on the page like in this image?

    IMAGE
    Link to image: https://snipboard.io/fwtYMZ.jpg

    If so, please note that these appear by default in WooCommerce and needs no additional steps taken.

    If it is not appearing for you then please conduct a test by deactivating all other plugins (except WooCommerce) and changing the theme to Storefront. You can read more about plugin and theme conflicts in our Self-Service Guide.

    You may duplicate your site to a staging environment and performing tests without modifying your live site or impacting customers. Many hosting providers offer site staging facilities, but if you don’t have such a feature, you can create one with the WP Staging plugin.

    Let us know how it goes.

Viewing 3 replies - 1 through 3 (of 3 total)
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