Hi @techthreadsys
Seems like you have some binary-broken files, we can’t read and store them in ZIP.
For such cases, we have prepared different backup method which will automatically detect such files and exclude them dynamically.
Please open first section of the plugin named: “What will be backed up?”
Find subsection named: “Exclude by folder / file name (case-sensitive)”
Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e
Also, add this exclusion rule: https://prnt.sc/mSN0HIqL0E1H
Copy & Paste: ***ABSPATH***/wp-content/themes/Threadsys_twentytwenty/error_log
Once you do that, please follow these steps:
1. Go to “Other options” section
2. Change backup method: https://prnt.sc/1s1ofpa
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Save “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm
When you do that, try to run your backup once again.
Let me know if that worked for you ??
Thank you!