• Resolved Remko

    (@7ish)


    Hi there,

    I have been using WooCommerce and Stripe for some time now, all without any issues.
    The last couple of days I have received 2 complaints from customers that have paid using Stripe (I use the plugin ‘Payment Plugins for Stripe WooCommerce’).
    The WooCommerce message on the cancelled order is: time limit has been reached. Order status has changed.

    The customer takes around 4 minutes to pay. I think the waiting time of WooCommerce is 3 minutes…?

    I do not sell physical products so there is no product stock setting that I can set to 60 minutes for example. Is there another method to extend the waiting-for-payment time?

    Hope to hear soon! Have a good evening ahead!

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