Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Spacetime

    (@spacetime)

    Hello,

    you have javascript error on the page:

    Uncaught ReferenceError: WebFont is not defined
        at <anonymous>:2:1
        at (index):3:5342
        at new Promise (<anonymous>)
        at RocketLazyLoadScripts._transformScript ((index):3:5034)
        at async RocketLazyLoadScripts._loadScriptsFromList ((index):3:5435)

    Consequently the consent plugin does not run, __tcgapi function is missing and Ad Inserter does not insert ads.

    You need to fix that error.
    Try to disable Rocket Loader (if it is enabled) and any caching or optimizing plugin.

    Thread Starter sneesel

    (@sneesel)

    Hi. Thank you.

    Can you note which code I need to insert on Cloudflare to make an exception so I dont need to disable the option??

    Just because it is a good option for my site to improve speed metrics.

    I also have the plugin installed on musicmundial.com/en/ and it is working normally on that site. Why? Settings are the same.

    Pd: Also I want to tell you that changing the rule from ?? to ?? on adinserter’s wordpress pluging worked for me but I am waiting to see if Adsense tells me the error.

    I will be grateful for your help.
    Thank you

    Plugin Author Spacetime

    (@spacetime)

    No, sorry.
    I have no clue what is causing the error.
    Disable all javascript optimizations and then enable one by one to see where it fails.

    Thread Starter sneesel

    (@sneesel)

    Hi again,

    I noticed Rocket Loader is not activated https://i.imgur.com/3ElyuTU.png (I just noticed it because I was out and now I am at home, I thought it was activated).

    Then I don’t know why is the error showing.

    What do you suggest?

    Thread Starter sneesel

    (@sneesel)

    Just another question, If I activate RGPD on Adsense, can I deactivate Quantcast and delete the settings? Just to use Adsense code normally?

    Plugin Author Spacetime

    (@spacetime)

    No clue about the error.
    I can mainly help you regarding Ad Inserter.

    If you mean GDPR then you can configure Ad Inserter to work without Quantcast cookie check.
    Delete cookie/url parameter list:
    https://adinserter.pro/faq/gdpr-compliance-cookies-consent

    Thread Starter sneesel

    (@sneesel)

    Hi again,

    Then the only solution is stop using Ad Inserter, because I also don’t know why is happening this error.

    I said that is not activated, then I don’t know why is showing that error.

    Plugin Author Spacetime

    (@spacetime)

    As explained, the error has nothing to do with Ad Inserter.

    Thread Starter sneesel

    (@sneesel)

    But setting is the same thay the sister website and this is showing errors :/

    Activating and deactivating the option in Cloudflare did not worked.

    Thread Starter sneesel

    (@sneesel)

    I just deleted line: euconsent-v2[vendor][consents][755]=true && euconsent-v2[purpose][consents][1]=true, euconsent-v2[gdprApplies]=false

    Ads are now appearing and now I have not the “IAB” error

    But still receiving a “JAVASCRIPT ERROR” https://i.imgur.com/RQom4tm.png

    What should I do?

    Plugin Author Spacetime

    (@spacetime)

    The IAB TCF API check is performed only when some block is configured to use it.

    Since you still have javascript errors on the page, the plugin is still reporting that – as this might have an impact on client-side functions and ad codes:
    https://www.ads-software.com/support/topic/error-not-loaded-not-enabled/#post-15994170

    Thread Starter sneesel

    (@sneesel)

    Can I acquire pro and get help from Support to fix all my errors?

    Thank you!

    Plugin Author Spacetime

    (@spacetime)

    Hello,

    Ad Inserter Pro users get access to individual support regarding the plugin and settings.

    However, your issue has nothing to do with the plugin (something related to WebFont).
    Try to open a thread on the general WP support forum:

    Welcome to the www.ads-software.com support forums

    Thread Starter sneesel

    (@sneesel)

    Hi Spacetime.

    Just to inform you I deleted IAB and Adsense is still working normally.

    I just want to ask you another issue, when I go from one entry to another one, sometimes ads doesn’t load.

    I need to push F5 (reload) to see ads. Can my visitors be experiencing this?

    Does PRO have better features for showing ads? Thank you!

    Plugin Author Spacetime

    (@spacetime)

    The plugin does not show any ads, it only inserts ad codes:
    https://adinserter.pro/faq/how-ad-inserter-works

    AdSense ads are served by Google. And sometimes they are not served.
    Only Google knows why.

Viewing 15 replies - 1 through 15 (of 16 total)
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