Coupon working only if the product is added 1st

  • Resolved locranfurey

    (@locranfurey)


    2 years, 2 months ago

    Hello!
    So i have a restricred category coupon.
    I want to use this plugin to sending links with this coupon to clients.
    I have checked the delay option, as customers wont have anything in cart when they click the link, and it works fine.

    The problem is that if clients add to cart another product which is not from the coupon category and then adds one from the coupon category the coupon its not added to cart.
    If they add the product from the good category and then 2nd from another category it works. Also if they have both products in cart and then click the link it works.

    So it works as i want it to work only if the 1st product added to cart its from the restricted category of the coupon. Any way to solve ?

    • This topic was modified 2 years, 2 months ago by locranfurey.

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Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @locranfurey,

    I am really sorry to know that you are having problems.?

    I have escalated this with our development team. They will get back to you as soon as they can.

    Kind regards,
    Moshtafizur

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi @locranfurey ,

    Please, try to set the option “General > Delay coupon options > Delay on non-empty cart” as Yes

    Thread Starter locranfurey

    (@locranfurey)

    Thank you for your replies. Unfortunatly it is still applying at checkout only if the right product its added 1st, furthermore, now its also not applying when the products were added to cart beofre clicking the coupon link.

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi @locranfurey ,

    Please, try updating the plugin to version 1.6.6 I just released and keep the General > Delay coupon options > Delay on non-empty cart option set as Yes.

    I believe it will work better now.

    • This reply was modified 2 years, 2 months ago by Pablo Pacheco.
    Thread Starter locranfurey

    (@locranfurey)

    Hello, thanks so much for your support, it works great now!

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Anytime, glad to hear it’s working!

    Thanks for the review ??

Viewing 6 replies - 1 through 6 (of 6 total)
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