• Resolved codimex

    (@codimex)


    Hi! In my website, I’m offering both physical and virtual products (bookings and gift cards). I’ve just bought your premium plugin to unlock the features I thought I needed and still I’m facing two issues:

    1) I’ve ticked “Ignore virtual products in cart to reach the min amount”. The bookings are happily ignored when calculating the amount left, but the gift cards aren’t, and if I add a gift card over the free shipping amount and a single physical product (under the free shipping amount set), the plugin’s configured “Free shipping!” notice appears. The gift card plugin I’m using is “Ultimate Gift Cards for WooCommerce” by WP Swings.

    2) Besides, when shipping outside my country (which uses just one non-standard shipping method: Weight Based Shipping), I want to use a different shipping method (UPS or FedEx), and I want your plugin to be left out of the count when foreign countries are selected. In other words, I want your plugin to affect only just one shipping zone and just one shipping method.

    The settings seem to be intuitive, but maybe I’m missing something. These are my settings: 1, 2 and 3. Can you help me?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter codimex

    (@codimex)

    I’ve just noticed that regarding issue 1), my virtual products are not fully ignored from the amount left. For some reason, a 18€ booking substracts 3.12€; a 20€ booking substracts 3.47€… ?? Gift cards aren’t ignored at all. ?? ??

    Issue 2) still persist, as much as I’ve been playing around with the settings. ??

    Hello @codimex,

    Thanks for reaching out. I’m sorry to hear you’re having problems.

    Since you are utilizing the plugin’s Pro features and the WordPress Forum Guidelines restrict us from discussing commercial features here, would you kindly contact us through our website?

    Kind regards
    Moshtafizur

    Thread Starter codimex

    (@codimex)

    Thank you! I’ll reach you through the official channel, then. Marking as resolved.

    Hello @codimex,

    Happy to help ??

    Best regards,
    Moshtafizur

    Thread Starter codimex

    (@codimex)

    A quick update. I managed to get most of my issues solved by playing around with your plugin and a little bit of coding. Regarding the gift cards, I found out that that plugin autodisables and hides the option of virtual product in its product type, so I coded a scrpit that “re-virtualizes” the gift card product type as a virtual product. It works and your plugin successfully ignores it, as expected. ??

    As for the shipping zones, I found out that I had to enter every combination of minimum amount for every country and shipping method, even though they don’t apply in the frontend.

    I have one more question, which will make it the support forum. Thank you again!

    Hello @codimex,

    I am glad to know that the issues have been resolved.

    Please let us know if you have any other questions. We would be happy to help you.

    Kind regards,
    Moshtafizur

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Hide other shipping methods and virtual products’ is closed to new replies.