Users List “No users found”

  • Hello,

    Recently I started having an issue displaying the list of users that are “Waiting e-mail confirmation.” When I navigate to Admin > Users > All, I can see the list of all users. But when I select “Waiting e-mail confirmation,” which shows the number (8) next to it, there is no list—just the message “No users found,” of which there are eight users.

    Can you please help me get this fixed? I try to resend activation e-mails once a week for a month if the confirmation has not been made.

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  • @willockjames

    There are changes made how Account status is retrieved and cached in UM Version 2.5.0
    Did you clear all caches after doing the 2.5.0 update?

    Cached and optimized/minified assets(JS/CSS) must be flushed/re-generated after upgrade

    Press the second button at the UM Dashboard “Clear user statuses cache” will reset the Account status cache and new values are created.

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