Connecting to Synology LDAP Server

  • Resolved kbm100

    (@kbm100)


    2 years, 2 months ago

    How do I connect the wordpress plugin to a Synology LDAP Server?

    I have a green tick in the LDAP server, but red crosses in the username and password fields – even tho the credentials entered are correct

    The error produced is “Connection to LDAP server is Successful but unable to make authenticated bind to LDAP server. Make sure you have provided correct username or password.”

    I have checked the username & password – they do make authenticated bind to the LDAP server from other clients

    Any help/advice would be welcomed

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    Thanks?for reaching out to us.

    Could you please let us know the following information so that we could guide you in the right direction?

      1. The version of miniOrange LDAP/AD Login For Intranet Sites Plugin currently installed on your WordPress site.
      2. The Username attribute you are using while saving the LDAP/AD connection in the plugin.

    We would like to let you know that recently we have rolled out a latest version?4.0.3 of miniOrange LDAP/AD Login For Intranet Sites plugin.

    We strongly?recommend you to please update the plugin to the latest version in case you are using an older?version.

    You can also get in touch with us by clicking Here so that we can help you resolve this issue in a better way.

    Thanks,
    miniOrange Team

    Thread Starter kbm100

    (@kbm100)

    Thanks for your response

    I am using the latest 4.0.3
    I am using username@domain

    I’ve also noticed that after deleting the username, the red cross never goes away – even if I deactivate the plugin and then activate it again – when returning to that tab, the username and password are pre-populated with a red cross and the previously entered details (even though I deleted those details before deactivating the plugin)

    Thanks for your assistance

    Hi,

    Thanks for sharing the details.

    Can you please try to test the LDAP connection using uid or DN (Distinguished Name).
    Also, once you have entered the correct credentials (as expected by your LDAP server) will be able to see the green ticks instead of red cross.

    Perhaps we can schedule a screen share support call for debugging this. You can schedule that from the Setup Call tab present in the plugin or you can contact us here.

    Thanks
    miniOrange Team

Viewing 3 replies - 1 through 3 (of 3 total)
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