How Long Does it Take to Show Up?

  • I recently installed this plugin and I think I set it up correctly, but it is not showing up on my posts after I went to each blog and clicked enable.

    Is there a waiting period for it to show up? Do I need to put something within the blog other then clicking the check mark next to “Enable Text-To-Speech (Trinity audio):”?

    I use DIVI as the theme and builder but the post are using the default editor with the design built in the theme builder if that is helpful.

    This should be on all of my blogs but here is one to look at https://mattenser.me/blog/grave-yard-reflections/

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor trinityaudio

    (@trinityaudio)

    Hello,

    Thank you for reaching out.

    The player shouldn’t take time to show and based on the description, it seems like you implemented it correctly.
    We have opened an internal ticket to check your page and overall compatibility with DIVI as a theme. We will share an update when available.

    We are always available at [email protected] for a more personal support and we could also assist with other types of integrations so don’t hesitate to reach out.

    Best regards,
    Trinity Audio

    Plugin Contributor trinityaudio

    (@trinityaudio)

    Hi,

    It seems like it is indeed related to a compatibility issue with the theme or plugin that you use.
    Could you create a hidden post using only the default WP default tools? (meaning without themes, plugins, etc.)

    Best regards,
    Trinity Audio

    serseo17madrid

    (@serseo17madrid)

    Trinity Audio is already compatible with wordpress that are using DIVI as Theme ??

    Plugin Contributor trinityaudio

    (@trinityaudio)

    Hello,

    The Trinity Audio plugin is not compatible with the DIVI theme yet.
    But, we have a JS flexible integration that works with every theme and page type ??
    You can visit our site trinityaudio.ai, sign up and test it (we offer 30 days money back guarantee).
    We are also available to discuss at [email protected].

    Best regards,
    Trinity Audio

Viewing 4 replies - 1 through 4 (of 4 total)
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