after i purchase i can’t install

  • Resolved dudu rom

    (@dudurom)


    2 years, 5 months ago

    i have just made payment and got download link.
    i downloaded and try to upload.
    i got this:

    The package cannot be installed. No valid plugins found.
    Plugin installation failed.

    i tried deactivating all plugins except woocomerce and free version of CURCY and swiched to default theme, and still no good.

    then i tried deactivating free version of CURCY and still no good.

Viewing 1 replies (of 1 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hello,

    Thank you for reaching out to us.
    First, please regard our instruction to download and install our plugin.
    Please ensure you downloaded the “Installable WordPress file only”

    In case you downloaded the correct file, please unzip your downloaded file and find the one with this name: woo-multi-currency.zip
    And upload that file.

    One important note: Because you’re using the pro version of CURCY, if there’s anything you need us to assist, please create a support ticket on this Support Forum, as this Forum is for free users only.

    Best regards.

Viewing 1 replies (of 1 total)
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