Cannot Login to Renew

  • Resolved AndrewJBanks

    (@andrewjbanks)


    2 years, 5 months ago

    Try to login to renew WordFence Premium.

    I try to reset password, but the password reset email we never get.

    Checked Junk/Spam folder

    Email address software is
    {email removed by moderator}

    • This topic was modified 2 years, 5 months ago by Yui. Reason: dont publish your emails

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @andrewjbanks, thanks for reaching out!

    Sorry to hear you’re having trouble with the password reset. You may need to provide further information, so to keep the sensitive information private could please send an email to lockout @ wordfence . com, providing the email address or username again there so we can assist you?

    I would recommend removing the email from your original message if you’re still able to edit it.

    Thanks,

    Peter.

    Moderator Yui

    (@fierevere)

    永子

    For pro or commercial product support please contact the developer directly on their site.
    This includes any pre-sales topics as well.
    As the developer is aware, commercial products are not supported in these forums.
    I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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