Forum profile : change mail is not working

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  • Hello @maximepasquier,

    I want to draw your attention that when we change the user email at that time it sends an email to the previous email address to verify that the change request is an authentic one.

    You can check your old email address [email protected] inbox for the verification email. Once you confirm it then the message – “There is a pending email address change to [email protected].” will be gone away & newer email address applied to your forum profile.

    Let me know here if it solves your problem or not.

    Regards,
    Ashok

    • This reply was modified 2 years, 1 month ago by ashokrd2013. Reason: better communication
    • This reply was modified 2 years, 1 month ago by ashokrd2013.
    • This reply was modified 2 years, 1 month ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Or you can email the details to forum-password-resets[at]www.ads-software.com and someone there will help you with your support forum account.

Viewing 2 replies - 1 through 2 (of 2 total)
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