ConversionTracking – Wrong Landingpages of conversions (checkout)

Hi there @peesen87 ??

Hello everyone, i have a problem regarding the measurement of my Google Analytics Data with this plugin. When i check the “Landingpages” from where my conversions came, then i see a lot of “checkout/order-received/…” entries as landingpage. This doesnt make any sense and is probably an error in the measurement.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.? Once you’ve done that, paste it here in your response.

Additionally, can you please share screenshots of what you see in the landing pages screen? That will help us understand the issue. Here’s how to make a screenshot:

https://wordpress.com/support/make-a-screenshot/

Hi @anastas10s

Thank you so much for your help. Sure! My system status report:

### WordPress Environment ###

WordPress address (URL): https://www.distillery.ch/studer
Site address (URL): https://www.distillery.ch
WC Version: 6.9.4
REST API Version: ? 6.9.4
WC Blocks Version: ? 8.3.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: de_DE_formal
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 5 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.7.39-1
Max Upload Size: 5 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.9.4
WC Database Prefix: st1_
Datenbank-Gesamtgr??e: 333.94MB
Datenbank-Datengr??e: 237.33MB
Datenbank-Indexgr??e: 96.61MB
st1_woocommerce_sessions: Daten: 6.02MB + Index: 0.08MB + Engine InnoDB
st1_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
st1_woocommerce_order_items: Daten: 1.52MB + Index: 0.33MB + Engine InnoDB
st1_woocommerce_order_itemmeta: Daten: 7.52MB + Index: 8.03MB + Engine InnoDB
st1_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
st1_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_actionscheduler_actions: Daten: 1.02MB + Index: 0.34MB + Engine InnoDB
st1_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_actionscheduler_logs: Daten: 1.02MB + Index: 2.03MB + Engine InnoDB
st1_adtribes_my_conversions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_aws_cache: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_aws_index: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
st1_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_comments: Daten: 3.52MB + Index: 1.92MB + Engine InnoDB
st1_dgwt_wcas_index: Daten: 0.23MB + Index: 0.02MB + Engine InnoDB
st1_dgwt_wcas_invindex_cache: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_dgwt_wcas_invindex_doclist: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_dgwt_wcas_invindex_wordlist: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_dgwt_wcas_tax_index: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_ee_product_sync_call: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_ee_product_sync_data: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_followup_coupons: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_followup_coupon_logs: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_followup_customers: Daten: 0.28MB + Index: 0.55MB + Engine InnoDB
st1_followup_customer_carts: Daten: 0.19MB + Index: 0.03MB + Engine InnoDB
st1_followup_customer_notes: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_followup_customer_orders: Daten: 0.27MB + Index: 0.16MB + Engine InnoDB
st1_followup_email_excludes: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_followup_email_logs: Daten: 0.06MB + Index: 0.05MB + Engine InnoDB
st1_followup_email_orders: Daten: 0.39MB + Index: 0.09MB + Engine InnoDB
st1_followup_email_tracking: Daten: 0.05MB + Index: 0.08MB + Engine InnoDB
st1_followup_followup_history: Daten: 0.23MB + Index: 0.05MB + Engine InnoDB
st1_followup_order_categories: Daten: 1.52MB + Index: 1.88MB + Engine InnoDB
st1_followup_order_items: Daten: 0.50MB + Index: 0.81MB + Engine InnoDB
st1_followup_subscribers: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_followup_subscribers_to_lists: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_followup_subscriber_lists: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_gf_draft_submissions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_gf_entry: Daten: 0.13MB + Index: 0.03MB + Engine InnoDB
st1_gf_entry_meta: Daten: 2.05MB + Index: 1.09MB + Engine InnoDB
st1_gf_entry_notes: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
st1_gf_form: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_gf_form_meta: Daten: 0.11MB + Index: 0.00MB + Engine InnoDB
st1_gf_form_revisions: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_gf_form_view: Daten: 0.20MB + Index: 0.17MB + Engine InnoDB
st1_gf_rest_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_i_world_map: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_mailchimp_carts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_mailchimp_jobs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_mc4wp_log: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
st1_mclean_refs: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
st1_mclean_scan: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_options: Daten: 12.44MB + Index: 1.20MB + Engine InnoDB
st1_pmxe_exports: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
st1_pmxe_google_cats: Daten: 0.39MB + Index: 0.00MB + Engine InnoDB
st1_pmxe_posts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_pmxe_templates: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_pmxi_files: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_pmxi_history: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_pmxi_images: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
st1_pmxi_imports: Daten: 0.20MB + Index: 0.00MB + Engine InnoDB
st1_pmxi_posts: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_pmxi_templates: Daten: 0.20MB + Index: 0.00MB + Engine InnoDB
st1_postmeta: Daten: 81.48MB + Index: 32.09MB + Engine InnoDB
st1_posts: Daten: 20.42MB + Index: 3.45MB + Engine InnoDB
st1_realmedialibrary: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_realmedialibrary_debug: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_realmedialibrary_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_realmedialibrary_posts: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
st1_redirection_404: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_redirection_groups: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_redirection_items: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
st1_redirection_logs: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_rg_form: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_rg_form_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_rg_form_view: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_rg_incomplete_submissions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_rg_lead: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_rg_lead_detail: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
st1_rg_lead_detail_long: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_rg_lead_meta: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_rg_lead_notes: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_searchwp_index: Daten: 3.52MB + Index: 7.06MB + Engine InnoDB
st1_searchwp_log: Daten: 4.52MB + Index: 6.55MB + Engine InnoDB
st1_searchwp_status: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_searchwp_tokens: Daten: 1.52MB + Index: 1.14MB + Engine InnoDB
st1_shopmagic_automation_outcome: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_shopmagic_automation_outcome_logs: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_shopmagic_guest: Daten: 0.11MB + Index: 0.00MB + Engine InnoDB
st1_shopmagic_guest_meta: Daten: 1.52MB + Index: 0.20MB + Engine InnoDB
st1_shopmagic_marketing_lists: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_shopmagic_optin_email: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_swp_cf: Daten: 0.16MB + Index: 0.23MB + Engine InnoDB
st1_swp_index: Daten: 2.52MB + Index: 3.03MB + Engine InnoDB
st1_swp_log: Daten: 4.52MB + Index: 6.55MB + Engine InnoDB
st1_swp_tax: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
st1_swp_terms: Daten: 0.50MB + Index: 0.67MB + Engine InnoDB
st1_termmeta: Daten: 0.08MB + Index: 0.03MB + Engine InnoDB
st1_terms: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
st1_term_relationships: Daten: 0.09MB + Index: 0.06MB + Engine InnoDB
st1_term_taxonomy: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
st1_usermeta: Daten: 9.52MB + Index: 9.02MB + Engine InnoDB
st1_users: Daten: 0.42MB + Index: 0.42MB + Engine InnoDB
st1_wc_admin_notes: Daten: 0.08MB + Index: 0.00MB + Engine InnoDB
st1_wc_admin_note_actions: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
st1_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wc_customer_lookup: Daten: 0.44MB + Index: 0.36MB + Engine InnoDB
st1_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_wc_order_product_lookup: Daten: 1.52MB + Index: 1.09MB + Engine InnoDB
st1_wc_order_stats: Daten: 1.52MB + Index: 0.45MB + Engine InnoDB
st1_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_wc_product_attributes_lookup: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_wc_product_meta_lookup: Daten: 0.06MB + Index: 0.09MB + Engine InnoDB
st1_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_wpgmza: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_categories: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_category_maps: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_circles: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_wpgmza_datasets: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_maps: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_maps_has_custom_fields_filters: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_markers_has_custom_fields: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_polygon: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_polylines: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpgmza_rectangles: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
st1_wpml_mails: Daten: 56.52MB + Index: 0.00MB + Engine InnoDB
st1_yoast_indexable: Daten: 3.52MB + Index: 2.83MB + Engine InnoDB
st1_yoast_indexable_hierarchy: Daten: 0.20MB + Index: 0.30MB + Engine InnoDB
st1_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
st1_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
st1_yoast_seo_links: Daten: 0.17MB + Index: 0.11MB + Engine InnoDB

### Post Type Counts ###

acf-field: 34
acf-field-group: 5
attachment: 676
avia_framework_post: 42
cpt_variation_fields: 1
csp_rules: 1
drink: 25
follow_up_email: 1
mc4wp-form: 1
ml-slide: 175
ml-slider: 4
nav_menu_item: 49
oembed_cache: 2
page: 32
post: 34
product: 100
product_variation: 198
revision: 832
shop_coupon: 4249
shop_order: 4867
shop_order_refund: 5
shopmagic_automation: 1
shopmagic_list: 1
wc_voucher: 6
wc_voucher_template: 1
wcp_ruleset: 1
wp_log: 148

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

Gravity Forms: von Gravity Forms – 2.6.7
Advanced Custom Fields PRO: von WP Engine – 6.0.2
FiboSearch – AJAX Search for WooCommerce (Pro): von FiboSearch Team – 1.20.2
Avia Special Character Converter Plugin: von Guenter for https://www.kriesi.at – 1.0.1
Classic Editor: von WordPress-Mitwirkende – 1.6.2
Custom Post Type UI: von WebDevStudios – 1.13.1
Yoast Duplicate Post: von Enrico Battocchi & Team Yoast – 4.5
Enable Media Replace: von ShortPixel – 4.0.0
Widget Options – Extended: von Widget Options Team – 4.6.14
Loco Translate: von Tim Whitlock – 2.6.2
MC4WP: Mailchimp for WordPress: von ibericode – 4.8.10
mame TWINT for WooCommerce: von mame software development hüttig – 4.0.1
MC4WP: Mailchimp for WordPress Premium: von ibericode – 4.9
Public Post Preview: von Dominik Schilling – 2.9.3
Redirection: von John Godley – 5.3.4
Role Based Pricing for WooCommerce: von Addify – 1.6.1
Simple Custom Post Order: von Colorlib – 2.5.6
UpdraftPlus – Backup/Restore: von UpdraftPlus.Com
DavidAnderson – 1.22.23

User Role Editor: von Vladimir Garagulya – 4.63.1
Preview E-mails for WooCommerce: von Digamber Pradhan – 2.1.0
WPC Product Bundles for WooCommerce (Premium): von WPClever – 6.3.8
Product Feed PRO for WooCommerce: von AdTribes.io – 11.8.8
Follow-Up Emails: von WooCommerce – 4.9.24
WooCommerce Stripe-Gateway: von WooCommerce – 6.8.0
WooCommerce Google Analytics Integration: von WooCommerce – 1.5.15
WooCommerce PDF Produktgutscheine – FORMAL: von SkyVerge – 3.9.14
WooCommerce: von Automattic – 6.9.4
Yoast SEO: von Team Yoast – 19.7.2
WP Mail Logging: von Wysija – 1.10.4
WP Rocket: von WP Media – 3.7.5

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: CHF ()
Currency Position: left_space
Thousand Separator: ‘
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop-Basis: ? Seite nicht festgelegt
Warenkorb: #10 – /warenkorb/
Kasse: #28 – /checkout/
Mein Konto: #12 – /mein-konto/
Allgemeine Gesch?ftsbedingungen: #1002 – /agb/

### Theme ###

Name: Enfold Child
Version: 1.1
Author URL: https://www.kriesi.at
Child Theme: ?
Parent Theme Name: Enfold
Parent Theme Version: 4.7.6.4
Parent Theme Author URL: https://kriesi.at
WooCommerce Support: ?

### Templates ###

Overrides: enfold-child/woocommerce/archive-product.php
enfold-child/woocommerce/content-single-product.php
enfold-child/woocommerce/emails/customer-on-hold-order.php
enfold-child/woocommerce/myaccount/my-account.php
enfold-child/woocommerce/single-product/add-to-cart/simple.php
enfold-child/woocommerce/single-product/add-to-cart/variable.php
enfold-child/woocommerce/single-product/product-image.php
enfold-child/woocommerce/single-product/short-description.php
enfold-child/woocommerce/single-product/up-sells.php
enfold-child/single-product.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-07 10:59:17 +02:00
Options: ?
Notes: 99
Onboarding: completed

### Action Scheduler ###

Abgeschlossen: 762
Oldest: 2022-09-05 16:32:04 +0200
Newest: 2022-10-06 13:55:20 +0200

Fehlgeschlagen: 1
Oldest: 2022-02-22 08:50:09 +0100
Newest: 2022-02-22 08:50:09 +0100

Ausstehend: 34
Oldest: 2022-10-06 15:53:19 +0200
Newest: 2022-10-16 11:39:49 +0200

### Status report information ###

Generated at: 2022-10-06 14:20:55 +02:00
`

A printscreen of the landingpage screen in analytics i uploaded here:
https://ibb.co/RSNYHcr

Thank you so much for your help and best wishes!

Hi there @peesen87 ??

Thank you so much for sharing the additional information with us.

Per the setup and configuration of the plugin, there are two options.
Could you please make sure that you followed the instructions to the letter?

Additionally, kindly go ahead with testing the tracking and make sure it’s sending over the correct data to Google. The Testing Analytics section in the documentation explains how to do so.

Let us know how it goes!

@anastas10s Hi, i checked the options and both are set. My tests are all ok. The data is correct.

Do you maybe have more specific information from where this problem could emerge or have you heard about a similiar problem with your plugin?

Thank you so much and best wishes

Hi there,

Thanks for getting back to us.

Upon checking the source code of the site, I found Google Tag manager code is added at the top of the page:

WooCommerce adds the code by itself, so you don’t have to add it to your site manually. It looks like the issue is coming due to that.

Can you please try to remove that piece of code that you have added manually?

Let me know how it goes!

Best,