Plugin doesn’t show the fee

  • Resolved oantonis

    (@oantonis)


    2 years, 1 month ago

    Hello,

    After adding and activating your plugin, i added a product fee with a rule base on one specific product category.
    After adding a product to the cart of the specified product category, the fee doesn’t show up in the cart page.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Oantonis,

    Thanks for reaching out to us.

    Can you please share the screenshot for the fee settings? So we can review it and get back to you if missing anything.

    Also, share the cart/checkout page screenshot and product link so we can try from our end.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter oantonis

    (@oantonis)

    Hello,

    thank you for your quick response and sorry for my delay.

    Our cart link:
    https://yiam.gr/cart/
    Our Checkout link:
    https://yiam.gr/checkout/

    our screenshots are here:
    https://drive.google.com/drive/folders/1VeIyKx6JQpo21PC6Hc0uc5-9FsJE_cmc?usp=sharing

    Thank you in advanced

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Oantonis,

    Thanks for sharing the details with us.

    We are able to see the fees as below screenshot.

    Click here to review it.

    Have you changed the title of the fee?

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter oantonis

    (@oantonis)

    Hello again,

    thats not the fee of your plug in, thats the courier’s fee for cash on delivery and it comes from woocommerce.

    The fee name is “test” and the amount is exactly 3.00 euros

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Oantonis,

    Thanks for your feedback.

    Okay, we’ve checked all possible ways, but we’re not able to see the test fees.

    It could be a conflicting issue with the theme or other plugin and it might not work on your site.

    You can try with the default WordPress theme and WooCommerce plugin by default and if you have an idea if there is any conflict with the theme or plugin.

    Note: Please take the database backup before making any changes, it might be possible to lose some design while testing.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Oantonis,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Plugin doesn’t show the fee’ is closed to new replies.