Venue details/map not showing

  • Resolved treemason

    (@treemason)


    2 years, 1 month ago

    Hello,

    I am using the events calendar for a client’s website and on the individual events pages we used to have the address of the venue and a Google maps preview of the location, however recently these have stopped appearing so now it’s only the name of the venue and nothing else (see image).

    View post on imgur.com

    Any idea why this could be? We haven’t changed anything with the plugin/site in a while and these two things have only recently disappeared.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hey @treemason

    Thank you for reaching out.
    You are right.

    There is a glitch impacting mostly Divi users that matches your exact description.
    Our apologies to you and your client for the inconvenience.

    We are just a few days away from releasing an update that contains a fix for this.
    We will report back here when we do.

    Hang in there!
    Geoff

    Thread Starter treemason

    (@treemason)

    Hey thanks so much for the quick reply, looking forward to the update.

    mason

    Plugin Support Abz

    (@abzlevelup)

    Hi @treemason, no worries, and apologies for this one. We’d definitely notify you in this thread if there are any updates.

    Hang in there.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    TEC-4505

    Plugin Support Erica

    (@eeide)

    Hi @treemason,
    ?
    We wanted to let you know that with our latest release of?The Events Calendar version 6.0.2, we resolved the issues between our plugin and Divi. Be sure to review our full?Release Notes?for more details.
    ?
    As always, we suggest?testing updates on a staging site?first, and having a recent backup, but it should all be smooth sailing. If you implemented any workarounds, you may remove them after updating.
    ?
    If you still have issues after updating to the latest release, please let us know.
    ?
    Have a great rest of your day!
    ?
    Thank you,
    Erica

    Plugin Support Abz

    (@abzlevelup)

    Hi @treemason,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 5 replies - 1 through 5 (of 5 total)
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