19000 products gradually began to move to ‘not synced’
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Hi,
I had 19,000 products happily listed on Google Merchant Center via this plugin, then on the 21st of September they began to be added to ‘Not Synced’, within a few days all were in the ‘Not Synced’ category and I now cannot work out how to get the products back on to Merhcant Center, which is costing us a lot of money.
> I have no account errors
> The listings were fine before this event
> I have 148 products with minor issues, leaving well over 19,000 that should be listing fineAny ideas?
Cheers
The page I need help with: [log in to see the link]
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This sounds very similar to my problem, I would also like to be looped in with the resolution to this. I have posted my issue on forum as well.
Hello @timgood85,
No worries, we’ll help you get to the bottom of this. But first, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Look forward to hearing back from you.
Morning Saif,
Sure.
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Hide errors from visitors: ? ### Active Plugins (30) ### ManageWP - Worker: by GoDaddy – 4.9.14 FiboSearch - AJAX Search for WooCommerce (Pro): by FiboSearch Team – 1.20.2 Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.3.4 Elementor Pro: by Elementor.com – 3.7.7 Elementor: by Elementor.com – 3.7.8 Facebook for WooCommerce: by Facebook – 2.6.27 Feefo Ratings & Reviews: by Feefo – 1.0.8 GazChap's WooCommerce Auto Category Product Thumbnails: by Gareth 'GazChap' Griffiths – 1.4 Google Listings and Ads: by WooCommerce – 2.1.4 OMGF: by Daan from Daan.dev – 5.4.1 Insert PHP Code Snippet: by xyzscripts.com – 1.3.3 JetMenu: by Crocoblock – 2.2.3 HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 9.0.123 Limit log in attempts reloaded: by Limit log in attempts reloaded – 2.25.7 Product Tabs Manager for WooCommerce: by BeRocket – 1.1.5.6 Vitesse Stock Import: by Pagecode – 1.0.0 WooCommerce Manual Payment: by bfl – 2.6.11 Product Filter by WooBeWoo: by WooBeWoo – 2.2.1 Payment Plugins for Stripe WooCommerce: by Payment Plugins [email protected] – 3.3.28 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.15 WooCommerce Min/Max Quantities: by WooCommerce – 2.4.24 WooCommerce PayPal Payments: by WooCommerce – 1.9.4 WooCommerce: by Automattic – 7.0.0 Wordfence Security: by Wordfence – 7.7.1 Yoast SEO: by Team Yoast – 19.8 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.7 WP Mail Logging: by Wysija – 1.10.4 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.2.9 WP Rocket: by WP Media – 3.12.1.1 Sequential Order Numbers for WooCommerce: by WebToffee – 1.4.8 ### Inactive Plugins (1) ### Woo Align Buttons: by 320up – 3.6.7 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (2) ### ManageWP - Worker Loader: by GoDaddy – 1.0.0 StackCache: by Stack CP – ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #14 - /shop/ Basket: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #17 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Hello Elementor Child Version: 1.0.1 Author URL: https://elementor.com/ Child Theme: ? Parent Theme Name: Hello Elementor Parent Theme Version: 2.6.1 Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash WooCommerce Support: ? ### Templates ### Overrides: – ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: GB WooCommerce currency supported: ? PayPal card processing available in country: ? Pay Later messaging available in country: ? Webhook status: ? Vault enabled: ? Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-10-18 09:49:53 +01:00 Options: ? Notes: 52 Onboarding: completed ### Action Scheduler ### Complete: 154 Oldest: 2022-10-18 08:06:05 +0100 Newest: 2022-10-18 08:57:49 +0100 Pending: 476,746 Oldest: -0001-11-29 23:58:45 -0001 Newest: 2022-10-18 08:42:59 +0100 In-progress: 2 Oldest: – Newest: – Failed: 475 Oldest: 2022-09-09 10:14:31 +0100 Newest: 2022-09-08 05:42:03 +0100 ### Status report information ### Generated at: 2022-10-18 09:06:49 +01:00
Howdy @timgood85,
Can I ask you to please open a ticket with us via: https://woocommerce.com/my-account/create-a-ticket/
You can reference this case when you submit the ticket.
Kind regards,
This turned out to be due to an error with WPRocket stacking up jobs that would not run.
Thanks for sharing it here @timgood85, thus enabling others to find help faster!
Plus, I’m glad we were able to help! If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/google-listings-and-ads/reviews/
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