• Resolved mohitverma119

    (@mohitverma119)


    I have added different services in my bookly form.

    If Service-1 is booked on 6:00am then if another customer tries to book the Service-2 on same time 6:00am. It is showing already booked.

    What I want is the time slot should be independent on Service Type with same staff.

    If Service-1 is booked for 6:00am then
    Service-2 can also be booked for 6:00am

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support booklysupport

    (@booklysupport)

    Hello,

    Thank you for your message.

    You need to connect your services to several staff members. If your services are connected to 1 staff member, there will be no option to book another service for the same date and time, if there is an appointment for service A.

    Let us know if you have any other questions.

    Thread Starter mohitverma119

    (@mohitverma119)

    The before and after time padding for services is not working.. I have applied 15 mins before padding. But it is not reflecting. https://xgeeksweb.com/game/online-booking/

    Screenshot:- https://prnt.sc/cHDGdIX3QvKH

    Plugin Support booklysupport

    (@booklysupport)

    Hello,

    Thank you for your message.

    Padding time will work while creating the appointment.

    Please, pay attention to these two options: Time slot length and Service duration as slot length https://prntscr.com/kh1pg0

    Time slot length will divide time slots according to the notion you set up in this field https://prntscr.com/kh1qwz, so if you set up 5 minutes, the calendar will display time periods in this way https://prntscr.com/kh1sek in spite of the fact that your service duration might be longer (but this works only if you disable Service duration as slot length).
    For example: you can set up 10 minutes in Time slot length and disable Service duration as slot length https://prntscr.com/kh1zsq and padding time will be implemented after booking the appointment: we booked an appointment at 8:00 a.m. https://prntscr.com/omiix6 so the next available appointment is at 10:40 a.m. (2 hours 30 minutes +10 minutes padding) https://prntscr.com/omilh8`

    Thread Starter mohitverma119

    (@mohitverma119)

    There is another bug I found. When you create a Compound Service and then assign a category to that service. The Category is not showing in the front-end form. Kindly check.

    Plugin Support booklysupport

    (@booklysupport)

    Hello,

    Thank you for your message.

    Please, send your request to [email protected]

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Different Service and same time slot booking with same staff’ is closed to new replies.