Some times the users are not showing

Hello @tracym826,

Do you not see all users or some of them?
Do you use some cache plugins on your site?

Thank you.

@tracym826

<!– Page supported by LiteSpeed Cache 5.2 on 2022-10-18 15:56:24 –>
<!–
Performance optimized by W3 Total Cache. Learn more: https://www.boldgrid.com/w3-total-cache/

Page Caching using disk: enhanced

Served from: go.gomvb.com @ 2022-10-18 15:56:24 by W3 Total Cache
–>

Read this guide about caching:

https://docs.ultimatemember.com/article/1595-caching-problems

Do you not see all users or some of them? — Yes. I didn’t see any users
Do you use some cache plugins on your site? Yes, I’m using w3 total cache

Hi @tracym826,

Try disabling the caching plugin or adding exclusions for the homepage as recommended @missveronicatv – https://docs.ultimatemember.com/article/1595-caching-problems.

Thank you.

Hi @tracym826,

Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help.