Can’t save products

  • Resolved madsens

    (@madsens)


    2 years, 4 months ago

    Same error as here:

    https://www.ads-software.com/support/topic/multiple-errors-with-2-6-26/#post-16114093

    My error for comparrison:

    En fejl af typen E_ERROR skete i linje 3410 i filen /home2/vintageline/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php. Fejlbesked: Uncaught Error: Call to a member function delete_product_item() on null in /home2/vintageline/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php:3410
Stack trace:
#0 /home2/vintageline/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(1065): WC_Facebookcommerce_Integration->delete_product_item(14220)
#1 /home2/vintageline/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php(1021): WC_Facebookcommerce_Integration->delete_fb_product(Object(WC_Product_Simple))
#2 /home2/vintageline/public_html/wp-includes/class-wp-hook.php(307): WC_Facebookcommerce_Integration->on_product_delete(14220)
#3 /home2/vintageline/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(false, Array)
#4 /home2/vintageline/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home2/vintageline/public_html/wp-includes/post.php(3567): do_action('wp_trash_post', 14220)
#6 /home2/vintageline/public_html/wp-admin/post.php(260): wp_t

    Error occurs when trying to save a product.

    If i disable the plugin, i can save products just fine. If i enable it again, the products can’t save once again.

    We’re on version 2.6.27

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi there @madsens ??

    If i disable the plugin, i can save products just fine. If i enable it again, the products can’t save once again.

    We’re on version 2.6.27

    Thanks for reaching out and providing us with all this information.

    In order to investigate further, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.?You can paste it here in your response.

    Looking forward to hearing from you!

    Thread Starter madsens

    (@madsens)

    Hi!

    Thank you for your quick response.

    As you’ll see in the report, the plugin is deactivated for now, so the site still works, and products can be updated.

    Heres the report:

    
### WordPress Environment ###

WordPress address (URL): (removed for safety)
Site address (URL): (removed for safety)
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.7.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: da_DK
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.32
PHP Post Max Size: 50 MB
PHP Time Limit: 90
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 8.0.31
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.0
WC Database Prefix: wpqe_
Total databasest?rrelse: 242.48MB
Database datast?rrelse: 229.53MB
Database indexst?rrelse: 12.95MB
wpqe_woocommerce_sessions: Data: 148.74MB + Index: 3.13MB + Engine MyISAM
wpqe_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_woocommerce_order_items: Data: 0.10MB + Index: 0.08MB + Engine MyISAM
wpqe_woocommerce_order_itemmeta: Data: 0.68MB + Index: 0.53MB + Engine MyISAM
wpqe_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_actionscheduler_actions: Data: 0.51MB + Index: 0.26MB + Engine MyISAM
wpqe_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_actionscheduler_logs: Data: 0.54MB + Index: 0.41MB + Engine MyISAM
wpqe_booking_package_blockList: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_calendarAccount: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_coupons: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_courseData: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_emailSetting: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_error: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpqe_booking_package_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_guests: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_optionsForHotel: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_regular_holidays: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_schedule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_subscriptions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_taxes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_templateSchedule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_userPraivateData: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_booking_package_webhook: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_comments: Data: 0.46MB + Index: 0.23MB + Engine MyISAM
wpqe_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wpqe_e_notes_users_relations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpqe_e_submissions: Data: 0.17MB + Index: 0.16MB + Engine MyISAM
wpqe_e_submissions_actions_log: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
wpqe_e_submissions_values: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wpqe_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_options: Data: 12.91MB + Index: 1.29MB + Engine MyISAM
wpqe_postmeta: Data: 46.67MB + Index: 3.69MB + Engine MyISAM
wpqe_posts: Data: 5.77MB + Index: 1.34MB + Engine MyISAM
wpqe_revslider_css: Data: 0.12MB + Index: 0.00MB + Engine MyISAM
wpqe_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_revslider_sliders: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wpqe_revslider_slides: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
wpqe_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_sbi_feed_caches: Data: 7.23MB + Index: 0.01MB + Engine MyISAM
wpqe_sbi_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_sbi_instagram_feed_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpqe_sbi_instagram_posts: Data: 2.15MB + Index: 0.01MB + Engine MyISAM
wpqe_sbi_sources: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_term_relationships: Data: 0.07MB + Index: 0.13MB + Engine MyISAM
wpqe_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_termmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpqe_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_usermeta: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
wpqe_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpqe_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpqe_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_wc_customer_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpqe_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_wc_order_product_lookup: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wpqe_wc_order_stats: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpqe_wc_order_tax_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpqe_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpqe_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpqe_wc_product_meta_lookup: Data: 0.11MB + Index: 0.14MB + Engine MyISAM
wpqe_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_wc_reserved_stock: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpqe_yoast_indexable: Data: 2.73MB + Index: 0.76MB + Engine MyISAM
wpqe_yoast_indexable_hierarchy: Data: 0.07MB + Index: 0.23MB + Engine MyISAM
wpqe_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpqe_yoast_primary_term: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpqe_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM

### Post Type Counts ###

acf-field: 104
acf-field-group: 1
attachment: 9431
custom_css: 3
elementor_library: 12
nav_menu_item: 87
page: 59
post: 5
product: 535
product_variation: 102
revision: 341
shop_order: 723
shop_order_refund: 37

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

ManageWP - Worker: af GoDaddy – 4.9.14
Advanced Custom Fields: af WP Engine – 6.0.3
Anyday WooCommerce: af Anyday – 1.7.7
Booking Pakke: af Booking Pakke – 1.5.62
Classic Editor: af WordPress Contributors – 1.6.2
Disable XML-RPC: af Philip Erb – 1.0.1
Easy WP SMTP: af wpecommerce
alexanderfoxc – 1.5.1

Elementor Pro: af Elementor.com – 3.7.7
Elementor: af Elementor.com – 3.7.8
Favicon by RealFaviconGenerator: af Philippe Bernard – 1.3.25
Happy Elementor Addons: af weDevs – 3.7.1
Smash Balloon Instagram Feed: af Smash Balloon – 6.0.8
Jetpack: af Automattic – 11.4
Meta Tag Manager: af Marcus Sykes – 3.0.2
Shipmondo til WooCommerce: af Shipmondo – 4.1.0
Ultimate Addons for Elementor: af Brainstorm Force – 1.36.11
WooCommerce blokke: af Automattic – 8.7.2
Variation Swatches for WooCommerce: af Emran Ahmed – 2.0.11
WooCommerce QuickPay: af Perfect Solution – 6.8.1
WooCommerce Shipping & Tax: af WooCommerce – 1.26.3
WooCommerce: af Automattic – 7.0.0
Yoast SEO: af Team Yoast – 19.8
WP Fastest Cache: af Emre Vona – 1.0.6
Smush: af WPMU DEV – 3.11.1

### Inactive Plugins (7) ###

Akismet Anti-Spam: af Automattic – 5.0.1
Facebook for WooCommerce: af Facebook – 2.6.27
Hello Dolly: af Matt Mullenweg – 1.7.2
WPBakery Page Builder: af Michael M - WPBakery.com – 6.0.2
WP Cron Cleaner: af Younes JFR. – 1.0.2
YITH WooCommerce Quick View: af YITH – 1.20.0
YITH WooCommerce Wishlist: af YITH – 3.14.0

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Must Use Plugins (1) ###

ManageWP - Worker Loader: af GoDaddy –

### Settings ###

API Enabled: ?
Force SSL: –
Currency: DKK (kr.)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop basisside: #13 - /shop/
Kurv: #14 - /kurv/
Checkout: #15 - /kasse/
Min konto: #16 - /min-konto/
Vilk?r og betingelser: #1168 - /koeb-og-salg/handelsbetingelser/

### Theme ###

Name: Astra
Version: 3.9.2
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – Hvis du redigerer WooCommerce i et hovedtema
som du ikke selv har udviklet
anbefaler vi
at du anvender et undertema (child theme). Se: Hvordan du opretter et undertema

WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-19 19:10:50 +00:00
Options: ?
Notes: 39
Onboarding: completed

### Action Scheduler ###

Gennemf?rt: 1.862
Oldest: 2022-09-18 10:45:07 +0000
Newest: 2022-10-19 09:30:46 +0000

Igangv?rende: 16
Oldest: 2022-10-19 10:45:41 +0000
Newest: 2022-10-19 17:15:06 +0000

### Status report information ###

Generated at: 2022-10-19 12:01:59 +00:00

    Hello,

    May I ask what happens if you temporarily switch your theme to Storefront, and deactivate all plugins except WooCommerce and Facebook for WooCommerce? Does the issue persist at this point?

    To isolate the issue, you can find more information below:
    https://woocommerce.com/document/woocommerce-self-service-guide/

    Let us know if this makes a difference.

    Thread Starter madsens

    (@madsens)

    Hopefully that won’t mess up my site then…

    I’ll have to do it at night, as it’s a production site, but i’ll try, and get back!

    I have this same issue. Nothing works, unable to use this plugin as you cannot add new products or update them

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Can’t save products’ is closed to new replies.