Homepage lost customizations after update

  • Resolved Marcelo Martins

    (@marcelovegaweb)


    2 years, 1 month ago

    I use the free version of the theme. When I updated to version 2.3, the website homepage lost all customizations (banner, services section, etc.). So, it was necessary to downgrade to the previous version to get the site back to normal.
    I don’t know if anyone else has had this problem.
    What could have happened?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Marcelo Martins

    (@marcelovegaweb)

    Hello.
    Some details about my installation:
    I’m using this theme through a child theme (just to customize details in the css like colors etc. I’ve never had any issues with this)
    My server has php on version 7.2 (yes I need to update it but…)
    The Webriti Companion plugin is in version 1.8.9
    Thanks for your answer!

    Thread Starter Marcelo Martins

    (@marcelovegaweb)

    I activated Legacy Mode but the problem did not resolve itself. Home settings are preserved in the customization panel, but they do not appear on the home page itself. It’s as if the template on this page isn’t correct or isn’t loading. For now I’m keeping the theme in the previous version so I don’t lose site customizations. Thank you again for your help!

    Thread Starter Marcelo Martins

    (@marcelovegaweb)

    The issue appears to have been resolved in version 2.3.1.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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