WooCommerce white pages
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Hello everyone, I have a problem I am trying to fix for days.
In our eshop https://divollo.gr/ there are some category pages and some admin pages that give me a white blank page.
In this topic https://www.ads-software.com/support/topic/some-category-pages-are-blank/#post-16120875 a friend suggested I contact the Woo forum cause it’s probably the problem.
For example this works: https://divollo.gr/product-category/%CE%B6%CE%B1%CE%BA%CE%AD%CF%84%CE%B5%CF%82-%CE%BC%CF%80%CE%BF%CE%BB%CE%B5%CF%81%CF%8C/
and this does not:
https://divollo.gr/product-category/%cf%87%ce%b5%ce%b9%cf%81%ce%bf%cf%80%ce%bf%ce%af%ce%b7%cf%84%ce%b1-%ce%b1%ce%be%ce%b5%cf%83%ce%bf%cf%85%ce%ac%cf%81/Also some times I see the same in my admin panel. Things I tried:
– reach my hosting company, there is no memory issue
– debug the site, there are no errors showed
– change the theme, same problem exists
– checked my error log, only a PHP notice exists
– cleared cache etc
– resaved my permalinks in optionsNone of these worked. Any help guys? I am stack.
Thanks
GioThe page I need help with: [log in to see the link]
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Hi @giorgoskey
This problem is usually caused by a conflict with your theme or another plugin.
?
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you do not see the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
If the issue persists despite following the above steps, kindly share the following information:
1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).I hope this helps!
Hello, I tried to do the conflict test but I have an issue disabling some of the plugins from my admin panel. So I havent test all. The theme change was done but the problem remained.
I will share the system status abd fatal error log:
### WordPress Environment ### WordPress address (URL): https://divollo.gr Site address (URL): https://divollo.gr WC Version: 7.0.0 REST API Version: ? 7.0.0 WC Blocks Version: ? 8.5.1 Action Scheduler Version: ? 3.5.2 Log Directory Writable: ? WP Version: 6.0.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: el External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.29 PHP Post Max Size: 256 MB PHP Time Limit: 240 PHP Max Input Vars: 20000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.34-MariaDB-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.0.0 WC Database Prefix: wpjm_ Συνολικ? μ?γεθο? β?ση? δεδομ?νων: 46.56MB Μ?γεθο? β?ση? δεδομ?νων: 33.38MB Μ?γεθο? ευρετηρ?ου β?ση? δεδομ?νων: 13.18MB wpjm_woocommerce_sessions: Δεδομ?να: 0.13MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_woocommerce_api_keys: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_woocommerce_attribute_taxonomies: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_woocommerce_downloadable_product_permissions: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.06MB + Μηχαν? InnoDB. wpjm_woocommerce_order_items: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_woocommerce_order_itemmeta: Δεδομ?να: 0.09MB + Ευρετ?ρια: 0.11MB + Μηχαν? InnoDB. wpjm_woocommerce_tax_rates: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.06MB + Μηχαν? InnoDB. wpjm_woocommerce_tax_rate_locations: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_woocommerce_shipping_zones: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_woocommerce_shipping_zone_locations: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_woocommerce_shipping_zone_methods: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_woocommerce_payment_tokens: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_woocommerce_payment_tokenmeta: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_woocommerce_log: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_actionscheduler_actions: Δεδομ?να: 0.30MB + Ευρετ?ρια: 0.44MB + Μηχαν? InnoDB. wpjm_actionscheduler_claims: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_actionscheduler_groups: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_actionscheduler_logs: Δεδομ?να: 0.20MB + Ευρετ?ρια: 0.16MB + Μηχαν? InnoDB. wpjm_cartflows_ca_cart_abandonment: Δεδομ?να: 0.06MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_cartflows_ca_email_history: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_cartflows_ca_email_templates: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_cartflows_ca_email_templates_meta: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_commentmeta: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_comments: Δεδομ?να: 0.28MB + Ευρετ?ρια: 0.47MB + Μηχαν? InnoDB. wpjm_links: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_masterslider_options: Δεδομ?να: 0.06MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_masterslider_sliders: Δεδομ?να: 0.05MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_options: Δεδομ?να: 4.02MB + Ευρετ?ρια: 1.09MB + Μηχαν? InnoDB. wpjm_piraeusbank_transactions: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_postmeta: Δεδομ?να: 19.39MB + Ευρετ?ρια: 7.91MB + Μηχαν? InnoDB. wpjm_posts: Δεδομ?να: 6.42MB + Ευρετ?ρια: 0.94MB + Μηχαν? InnoDB. wpjm_rank_math_404_logs: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_rank_math_analytics_gsc: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.06MB + Μηχαν? InnoDB. wpjm_rank_math_analytics_objects: Δεδομ?να: 0.16MB + Ευρετ?ρια: 0.06MB + Μηχαν? InnoDB. wpjm_rank_math_internal_links: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_rank_math_internal_meta: Δεδομ?να: 0.05MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_rank_math_redirections: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_rank_math_redirections_cache: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_revslider_css: Δεδομ?να: 0.13MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_revslider_layer_animations: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_revslider_navigations: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_revslider_sliders: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_revslider_slides: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_revslider_static_slides: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_smush_dir_images: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.05MB + Μηχαν? InnoDB. wpjm_termmeta: Δεδομ?να: 0.08MB + Ευρετ?ρια: 0.06MB + Μηχαν? InnoDB. wpjm_terms: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_term_relationships: Δεδομ?να: 0.44MB + Ευρετ?ρια: 0.14MB + Μηχαν? InnoDB. wpjm_term_taxonomy: Δεδομ?να: 0.05MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_usermeta: Δεδομ?να: 0.23MB + Ευρετ?ρια: 0.14MB + Μηχαν? InnoDB. wpjm_users: Δεδομ?να: 0.03MB + Ευρετ?ρια: 0.05MB + Μηχαν? InnoDB. wpjm_wc_admin_notes: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_wc_admin_note_actions: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_wc_category_lookup: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_wc_customer_lookup: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_wc_download_log: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_wc_order_coupon_lookup: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_wc_order_product_lookup: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.06MB + Μηχαν? InnoDB. wpjm_wc_order_stats: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.05MB + Μηχαν? InnoDB. wpjm_wc_order_tax_lookup: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_wc_product_attributes_lookup: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.03MB + Μηχαν? InnoDB. wpjm_wc_product_download_directories: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_wc_product_meta_lookup: Δεδομ?να: 0.27MB + Ευρετ?ρια: 0.45MB + Μηχαν? InnoDB. wpjm_wc_rate_limits: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_wc_reserved_stock: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.00MB + Μηχαν? InnoDB. wpjm_wc_tax_rate_classes: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. wpjm_wc_webhooks: Δεδομ?να: 0.02MB + Ευρετ?ρια: 0.02MB + Μηχαν? InnoDB. ### Post Type Counts ### attachment: 1597 custom-css-js: 2 nav_menu_item: 35 o-discount: 3 o-list: 3 page: 10 post: 1 product: 692 product_variation: 1407 revision: 288 shop_order: 47 wpcf7_contact_form: 2 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (26) ### Akismet Anti-Spam: απ? τον/την Automattic – 5.0.1 All in one Favicon: απ? τον/την Arne Franken – 4.7 Better Search Replace: απ? τον/την Delicious Brains – 1.4.1 Classic Editor: απ? τον/την Συντελεστ?? WordPress – 1.6.2 Contact Form 7: απ? τον/την Takayuki Miyoshi – 5.6.4 CookieYes | GDPR Cookie Consent: απ? τον/την CookieYes – 3.0.3 Simple Custom CSS and JS: απ? τον/την SilkyPress.com – 3.41 Duplicate Page: απ? τον/την mndpsingh287 – 4.4.9 Yoast Duplicate Post: απ? τον/την Enrico Battocchi & Team Yoast – 4.5 Facebook for WooCommerce: απ? τον/την Facebook – 2.6.27 Meta Box Conditional Logic: απ? τον/την Tan Nguyen – 1.3 Oshine Core: απ? τον/την brandexponents team – 1.5.5 Oshine Modules: απ? τον/την Brand Exponents – 3.2.9 Rank Math SEO: απ? τον/την Rank Math – 1.0.100.1 Simple Tag Manager: απ? τον/την Daniel Sedmak – 1.2 Sucuri Security - Auditing, Malware Scanner and Hardening: απ? τον/την Sucuri Inc. – 1.8.35 Tatsu: απ? τον/την Brand Exponents – 3.4.1 W3 Total Cache: απ? τον/την BoldGrid – 2.2.6 WC Hide Shipping Methods: απ? τον/την Rynaldo Stoltz – 1.5 WooCommerce Smart COD: απ? τον/την woosmartcod.com – 1.6.1 Conditional Discounts for WooCommerce by ORION: απ? τον/την ORION – 2.28.2 WooCommerce Cart Abandonment Recovery: απ? τον/την CartFlows Inc – 1.2.19 Piraeus Bank WooCommerce Payment Gateway: απ? τον/την Papaki – 1.6.5.1 WooCommerce XML feed for Skroutz & Bestprice: απ? τον/την Papaki – 1.6.9.1 WooCommerce: απ? τον/την Automattic – 7.0.0 Smush: απ? τον/την WPMU DEV – 3.11.1 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Β?ση καταστ?ματο?: #2999 - /shop/ Καλ?θι: #3000 - /cart/ Ταμε?ο: #3001 - /checkout/ Ο λογαριασμ?? μου: #3002 - /my-account/ ?ροι και Προ?ποθ?σει?: #3 - /%cf%8c%cf%81%ce%bf%ce%b9-%cf%87%cf%81%ce%ae%cf%83%ce%b7%cf%82/ ### Theme ### Name: Oshin Version: 6.2 Author URL: https://www.brandexponents.com/ Child Theme: ? – Αν κ?νετε μετατροπ? του WooCommerce π?νω σε ?να γονικ? θ?μα που δεν δημιουργ?σατε εσε?? προσωπικ? τ?τε σα? προτε?νουμε να χρησιμοποι?σετε ?να θ?μα απ?γονο. Δε?τε: Πω? να δημιουργ?σετε ?να θ?μα απ?γονο WooCommerce Support: ? ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-10-23 08:13:06 +03:00 Options: ? Notes: 26 Onboarding: completed ### Action Scheduler ### Complete: 858 Oldest: 2022-09-21 16:49:34 +0000 Newest: 2022-10-22 15:42:38 +0000 Failed: 45 Oldest: 2022-10-15 20:10:30 +0000 Newest: 2022-10-20 19:42:26 +0000 Pending: 4 Oldest: 2022-10-22 20:10:30 +0000 Newest: 2022-10-24 15:11:18 +0000 ### Status report information ### Generated at: 2022-10-22 18:51:16 +03:00
And the fatal error log:
2022-10-10T10:29:39+00:00 CRITICAL Uncaught Error: Call to undefined function be_themes_background_colors() in /home/di390537/public_html/wp-content/themes/oshin/functions/be-styles-functions.php:55 Stack trace: #0 /home/di390537/public_html/wp-content/themes/oshin/css/dynamic/be-themes-styles.php(16): be_themes_set_backgrounds('body') #1 /home/di390537/public_html/wp-content/themes/oshin/functions.php(210): require('/home/di390537/...') #2 /home/di390537/public_html/wp-includes/class-wp-hook.php(307): be_themes_options_css('') #3 /home/di390537/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #4 /home/di390537/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #5 /home/di390537/public_html/wp-includes/general-template.php(3042): do_action('wp_head') #6 /home/di390537/public_html/wp-content/themes/oshin/header.php(25): wp_head() #7 /home/di390537/public_html/wp-includes/template.php(770): require_once('/home/di390537/...') #8 /home/di390537/public_html/wp-includes/template.php(716): load_templ μ?σα στο /home/di390537/public_html/wp-content/themes/oshin/functions/be-styles-functions.php στην γραμμ? 55 2022-10-10T10:29:42+00:00 CRITICAL Uncaught Error: Call to undefined function be_themes_background_colors() in /home/di390537/public_html/wp-content/themes/oshin/functions/be-styles-functions.php:55 Stack trace: #0 /home/di390537/public_html/wp-content/themes/oshin/css/dynamic/be-themes-styles.php(16): be_themes_set_backgrounds('body') #1 /home/di390537/public_html/wp-content/themes/oshin/functions.php(210): require('/home/di390537/...') #2 /home/di390537/public_html/wp-includes/class-wp-hook.php(307): be_themes_options_css('') #3 /home/di390537/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #4 /home/di390537/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #5 /home/di390537/public_html/wp-includes/general-template.php(3042): do_action('wp_head') #6 /home/di390537/public_html/wp-content/themes/oshin/header.php(25): wp_head() #7 /home/di390537/public_html/wp-includes/template.php(770): require_once('/home/di390537/...') #8 /home/di390537/public_html/wp-includes/template.php(716): load_templ μ?σα στο /home/di390537/public_html/wp-content/themes/oshin/functions/be-styles-functions.php στην γραμμ? 55 2022-10-10T10:29:54+00:00 CRITICAL Uncaught Error: Call to undefined function be_themes_background_colors() in /home/di390537/public_html/wp-content/themes/oshin/functions/be-styles-functions.php:55 Stack trace: #0 /home/di390537/public_html/wp-content/themes/oshin/css/dynamic/be-themes-styles.php(16): be_themes_set_backgrounds('body') #1 /home/di390537/public_html/wp-content/themes/oshin/functions.php(210): require('/home/di390537/...') #2 /home/di390537/public_html/wp-includes/class-wp-hook.php(307): be_themes_options_css('') #3 /home/di390537/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #4 /home/di390537/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #5 /home/di390537/public_html/wp-includes/general-template.php(3042): do_action('wp_head') #6 /home/di390537/public_html/wp-content/themes/oshin/header.php(25): wp_head() #7 /home/di390537/public_html/wp-includes/template.php(770): require_once('/home/di390537/...') #8 /home/di390537/public_html/wp-includes/template.php(716): load_templ μ?σα στο /home/di390537/public_html/wp-content/themes/oshin/functions/be-styles-functions.php στην γραμμ? 55 2022-10-10T10:30:34+00:00 CRITICAL Uncaught Error: Call to undefined function be_themes_background_colors() in /home/di390537/public_html/wp-content/themes/oshin/functions/be-styles-functions.php:55 Stack trace: #0 /home/di390537/public_html/wp-content/themes/oshin/css/dynamic/be-themes-styles.php(16): be_themes_set_backgrounds('body') #1 /home/di390537/public_html/wp-content/themes/oshin/functions.php(210): require('/home/di390537/...') #2 /home/di390537/public_html/wp-includes/class-wp-hook.php(307): be_themes_options_css('') #3 /home/di390537/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #4 /home/di390537/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #5 /home/di390537/public_html/wp-includes/general-template.php(3042): do_action('wp_head') #6 /home/di390537/public_html/wp-content/themes/oshin/header.php(25): wp_head() #7 /home/di390537/public_html/wp-includes/template.php(770): require_once('/home/di390537/...') #8 /home/di390537/public_html/wp-includes/template.php(716): load_templ μ?σα στο /home/di390537/public_html/wp-content/themes/oshin/functions/be-styles-functions.php στην γραμμ? 55
Hi @giorgoskey
Thanks for sending the System Status Report.
Hello, I tried to do the conflict test but I have an issue disabling some of the plugins from my admin panel. So I havent test all. The theme change was done but the problem remained.
Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?
As for the error logs, these are all pointing to your Theme:
Oshin
which is still inVersion: 6.2
. Based on this link, the latest release was alreadyv7.1.0
. If you could please try to update your theme and see if this resolves the issue too? Otherwise, it would be best to reach out to the developers of the theme as they can provide you with the best assistance here: [email protected]Hope this helps!
Hello again, I just tried what you suggested and the problem exists. Storefront theme + only woo but those categories still dont show up!!
I will try to update the theme and see if this work.
Kalimera @giorgoskey ??
Hello again, I just tried what you suggested and the problem exists. Storefront theme + only woo but those categories still dont show up!!
I will try to update the theme and see if this work.
How did it go with updating the theme?
Gut feeling: something is off with the product categories.
I went ahead with opening all the available ones, in the main menu, as seen here.
Found that the following link to blank pages:
* χειροπο?ητα-αξεσου?ρ
* χειροπο?ητε?-τσ?ντε?
* χειροπο?ητα-κορ?τσι
* χειροπο?ητα-ανδρικ?Kindly check if the categories exist, under
Products > Categories
.
Additionally, make sure they are added viaAppearance > Menus
, as shown here. NOT manually.If what I am suggesting will not fix this, try disabling the below mentioned plugins and see if the issue persists:
* Simple Custom CSS and JS: απ? τον/την SilkyPress.com – 3.41
* Oshine Core: απ? τον/την brandexponents team – 1.5.5
* Oshine Modules: απ? τον/την Brand Exponents – 3.2.9I hope that helps. Let us know how that goes!
- This reply was modified 2 years, 1 month ago by anastas10s. Reason: rephrase
Thank you will try all these and update. Unfortunately we did not have much luck with the theme update yet.
Just in case someone else has the same problem, the issue was the Tag Manager plugin I had. I erased it and everythin works!!
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