• Resolved jandl2022

    (@jandl2022)


    Hi. On some of our pages there is thin white space above the banner image and header, but on other pages the image and header fill the whole screen, which is what we want.

    Can you please help us remove the thin white space?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author Qode

    (@qodeinteractive)

    Hi there,

    You can use some custom CSS code and paste the following under Appearance > Customize > Additional CSS:

    #qodef-page-outer {
        margin-top: -20px;
    }

    Best,
    Qode

    Thread Starter jandl2022

    (@jandl2022)

    Hi. We pasted in the custom code into Additional CSS and it seemed to solve the issue by instantly adjusting the banner…but it wouldn’t let us Publish the change.

    The message repeatedly says Looks like something’s gone wrong. Wait a couple seconds, and then try again.”

    We waited a long time and tried over and over, but it’s the same thing.

    In case it’s a clue, when we tried to paste your code into the Simple CSS plug in, it didn’t work at all or adjust anything instantly. It only adjusted on Additional CSS.

    Theme Author Qode

    (@qodeinteractive)

    Hi there,

    Please try to adjust this through Header options > Header Height under Qode Essential Addons > Options > Header.
    Set the Header Height to 128px.

    Regarding Additional CSS, please try to test your 3rd party plugins for any conflicts.
    Try to deactivate all of your 3rd party plugins (including Elementor PRO) to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue.

    Best,
    Qode

    Thread Starter jandl2022

    (@jandl2022)

    Thanks! That fixed the problem.

    Theme Author Qode

    (@qodeinteractive)

    You’re welcome, glad that we could help!

    Best,
    Qode

Viewing 5 replies - 1 through 5 (of 5 total)
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