• Resolved WebsiteSupport

    (@meadowbrook1)


    Thank you for this great plugin. I have created over 125 galleries using this plugin and love how it functions. I am trying to edit a few of the galleries (add/remove categories and add new images) but have not been able to make the changes. I am able to open the albums, and make filter edits but when I click the save button I get a blinking dot in the bottom right corner of the page but the changes never save. Any assistance you could provide would be greatly appreciated. Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @meadowbrook1,

    I checked your site.

    I think you are making the gallery with many images.
    When we add many images to the gallery and save it, it posts data to the server for saving the galleries.

    Every server has a limit of accepting data in their Configuration File which is “PHP.INI”.

    On your server, I think the limit of some of the galleries is exceeded. That’s why it not updating after that.

    Solution: Need to modify Server Configuration File “PHP.INI” some of the settings
    Please contact your hosting service provider and update the below variables in your php.ini file. In some server, customer can also update it easily.

    
    max_input_vars = 5000
    post_max_size = 256M
    memory_limit = 256M
    max_input_time = 120
    max_input_nesting_level = 256
    upload_max_filesize = 256M
    max_file_uploads = 100
    

    After that, if you still face the issue again then you need to increase again (just double the values):

    
    max_input_vars
    post_max_size
    max_input_nesting_level
    upload_max_filesize
    

    I hope this will help.

    Let me know if any problem.

    Thanks

    Thread Starter WebsiteSupport

    (@meadowbrook1)

    Thank you for your response. You assistance was very much appreciated. I contacted godaddy (my hosting service provider) and we attempted to make the changes you suggested. We discovered that the problem was that the plugin was not compatible with the version of php the website was running. Once we downgraded the php from version 8.0 to 7.4 it appears that now I am able to make the edits. Thank you for your assistance.

    I do have one more question. I have lightbox enabled on my galleries. When I open a gallery and click an image and it opens in lightbox there is a blue box that covers part of the image. This only happens on the mobile version. I do not have this issue on my desktop. Is there a setting somewhere that I can adjust this? I would just like to eliminate the blue background or at least make it black on the mobile site as well. Some galleries have more blue than others and sometimes the blue color flickers when you scroll through the gallery.

    Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @meadowbrook1,

    Thanks for your feedback on that issue.
    WordPress also recommends PHP Version 7.4 as a stable release: https://prnt.sc/elkBxEIoy8lq
    When WordPress release PHP 8.0, they will share guideline and instructions for that, So we will make it compatible with the plugin.

    Regarding the lightbox, I checked it on desktop mobile mode: https://prnt.sc/TXzYwninXaY3
    My phone also added a blue tint to the background: https://prnt.sc/_Sro1TbXXQoh
    Maybe our phone display settings convert its overlay tint color to blueish.

    Have a request:
    Please rate us HERE if you find our plugin and support helps you.

    Thanks and have a great day.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Cannot Edit Galleries’ is closed to new replies.