Show more / Show less is still not translated in frontend

Hi @topod,

Greetings from CookieYes!

In order to look into this issue, we would like to check the URL of your website while our plugin is active there. You may either share it publicly here or in private using this link.

Hi,

thank you for your reply.

I have sent a request to the above link with ID 47744.

Thanks!

Hi @topod,

As we checked your URL, we noted that you are currently using our revamped version. The link you provided for the language translation is appropriate for a legacy version. Some of the language translations are available by default in the plugin which can be used without connecting with the web app. The revamped plugin relies on the CookieYes web app rather than the WordPress repository for translations.

We believe you’re looking for a translation to Slovak. However, Slovak is not available in the plugin when in a ‘not connected’ state. When you use the plugin to connect to the web app, the Slovak language translation is available. Once connected to the web app, go to languages and remove Slovak from the list if it is present there. Then add it again from the “Add language” button to get the translations.

Hi!

Yes, it’s a translation into Slovak.

I did what you said, specifically:
– I logged into the web app,
– added the English language (since I only had Slovak in the web app and it was set to default, it couldn’t be deleted), which I marked as default,
– deleted the Slovak language and added it again,
– I set the Slovak language as default.

I refreshed the site (and at the same time cleared the cache and cookies), but Show more and Show less is still in English.

I think it would definitely help if these 2 phrases could be translated directly in the web app via Edit content, similar to how you can set title, message, accept all button, etc. to other language.

Thanks!

• This reply was modified 2 years, 1 month ago by tpo.

It was resolved through support. It’s OK now.

Thank you very much for your quick help!