Item uploaded through multiple feeds

  • Resolved dinigi

    (@dinigi)


    2 years, 1 month ago

    Hi, I get the error “Item uploaded through multiple feeds” when uploading my products via CTX-Feed to my Google Merchant account.

    The problem is that my original language Products have the same ID as the translated versions. I can not change that due to how the site is structured. Is there a solution for this?

    Detailed description of the error on Google Merchant: “The item was previously uploaded using a different feed. Please make sure to use the same feed for all uploads of a given item. Below are some example items that are affected by this issue.”

    Cheers
    Diego

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hello Diego,

    Thanks for reaching us.

    Please, add that feed as a supplementary feed on GMC. Here you can find the instructions on how to add a supplementary feed – https://youtu.be/JzPVOVLtzVY

    Best
    Ansary

    Thread Starter dinigi

    (@dinigi)

    Hi Badal, thanks for your reply. I followed the instructions but unfortunately on my Google Merchant Center I do not see the same Options as you do in the Settings of the primary feed. I do have the option to add additional countries of sale for a specific primary feed, but I can’t choose a different language within a primary feed.

    I have deleted my primary feeds and recreated them, but the issue persists. Please see the attached screenshot (https://imgur.com/a/1vFaESF).

    Best
    Diego

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @dinigi

    Would you mind reaching us from here as you may have to inspect your site and GMC more deeply and require some resources which we can’t share in this forum?

    Thank you,

    Thread Starter dinigi

    (@dinigi)

    Hi, I think you forgot to insert the link. It’s been a week now and we are not able to run the ads as we need to. Kindly asking for assistance

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @dinigi

    Sorry! here is the link – https://webappick.com/contact/

    Thread Starter dinigi

    (@dinigi)

    Hi, I wrote you through the contact form.

    Plugin Support ansarybadal

    (@ansarybadal)

    Thank you, will get back to you soon.

Viewing 7 replies - 1 through 7 (of 7 total)
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