500 server error on restore

  • Resolved CarolineElisa

    (@carolineelisa)


    2 years, 1 month ago

    I am trying to use Updraftplus to restore a site with many (15,225) images but keep getting a server error.

    In the logs I see the process is interrupted at uploads177.zip (out of 204) – so actually 87% there!

    There is enough space on the destination server, I suppose it is something to do with memory / timing out?

    What can be done?

    Thanks!

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    A ‘500 Server error’ is a generic error code that indicates that ‘something’ has gone wrong on the server itself. You could contact your hosts/server admin and ask them to check the PHP error logs. The logs should contain further information on the exact error that is occurring.

    Thanks,
    Bryle

Viewing 1 replies (of 1 total)
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